Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Am I Obligated to Accept This Return?

This post concerns the following item: https://www.ebay.ca/itm/254102380979 I made a sale a couple weeks ago, and eventually heard back from the buyer that the item had been damaged in shipping, so they would like to return the item and have their mo...

Seller asking for revision of feedback and lying?

After I ordered and paid for the Item the seller doesn’t ship, a week goes by so I ask If there is a problem. She then answers that she has a problem with my address, my out of the country address. Seems like yet again, another seller doesn’t know th...

Resolved! Need advice

I made a mistake one night buying a $1 item from China. The listing said it was free shipping but when I pressed buy it turned out to be $100 shipping. I just noticed this as I was pressing the PayPal confirm button. (It’s all one step now). Within t...

Returns

I don't usually shop on Ebay so please forgive the question. I purchased an item, however, when I received it, it wasn't exactly what I thought and had an odd smell. Anyway, I started a "Return", only to get to the "Paypal" page asking me to log in t...

Resolved! Seller asked me to wait. What should I do?

I bought something the 20th of November of 2018.Shortly after, the estimated delivery date limit extended until the 23th of January of 2019.The 2nd of February (this month) I contacted the seller issuing that I didn't receive the item. And he send me...

ITEMS MARKED "SHIPPED" IN A WEIRD WAY

In the past week, different sellers marked two items being shipped to me as "shipped", apparently before they were. Weird thing is, I never got actual messages from eBay telling me this. Instead, I got "notices" via the little bell/message icon at th...

USPS took my FEDEX package…..now what?

On Thursday pm the mail carrier (not my regular) took all my packages. She also took one package that was set aside for FEDEX with a FEDEX label on it.The package has not yet (as of Sunday) been passed to FEDEX.I spoke with the local PO they said the...

Do not understand why a buyer would return a low dollar item for a small refund

I sold a jewelry pin for $6.95 and $1.00 shipping. (Yes, $1.00 did not cover the ship charge.) The buyer has the pin for 3 weeks and decides to return it. Reason: didn't fit, pin was not wide enough. I have a 60 day return policy but buyer pays retur...

Sold iphone, shipped to freight forwarder, buyer now requetimg return

Hi all. So I sold an iphone xr to a buyer that requested shipment to what looked like a freight forwarder service in west park, FL. Item arrived 4 days ago and today i just got a notification that buyer is requesting a refund. In details he selected ...

USPS problemI

BI have been trying to list some books for 2 hours and I can’t get shipping to come out right. Would like to give free shipping but under shipping it shows free shipping is priority and the option to pay $5+ for shipping first class. Books are all un...

eBay announces “Promoted Listings Is Expanding to More Sellers”

How about some feedback from those who have already used it. Is it worthwhile or not? Oops. Wrong board. Will relist on "selling": where it belongs.

[Buyer] Item arrived late due to shipping mishap. Can I ask for a return?

I bought a car part and it was lost by UPS. Normally this wouldn't be a problem I would just wait it out or ask for a replacement but I took 2 days of vacation in order to install this part. The item seemed to be delivered to the wrong address not ev...

buyer lying to get return

the buy claimed the computer fans they purchase were not working and that they had verified this with the manufacturer.i accept the return and get the fans back...... unopened still sealedi reported the buyer and haven't completed the refund yet, wha...

Problem Shipping to Tokyo Japan using the Global Shipping Service

I have someone in Tokyo Japan wanting to purchase an ebay item from me using the Global Shipping Service. He tried using the buy it now feature & pay with paypal but message saying that " THIS ITEM DOES NOT SHIP TO TOKYO JAPAN. " Is anyone aware of s...

Neighbor using my address

Hi everyone,This has nothing to do with me selling an item. I received a package with my address but wrong name. It turns out that it belong to my neighbor. She came to pick it up the next day. About 5 days later (today) the man who delivered it came...