Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

43 days later... still waiting, still wondering

At 4.11.2018 I did buy and pay (through PayPal) Lego set. Since then I've been waiting it to arrive from UK to Finland. Because Ebay's estimated delivery did show Nov 12, 2018 - Dec 03, 2018, I did contact to seller few days after that last day.They ...

Fianlly got my first return request

Not to bad ebay told me to wait for the item to get back and then refund the item total and first shipping. The customer wrote wanting me to pay return shipping as well. Should I just give back what ebay has asked or the extra.

Buyer Claims Item Missing, Offers NO Proof

I recently sold an item that involved many pieces. I packaged everything individually in bubble wrap in one box. The day after the item arrived the buyer emailed to say a major component was missing. I responded that everything was indeed in the box ...

Seller doesn’t respond to any messages and doesn’t ship item

So I bought a 400 dollar power wheels type car for my daughter for Christmas on the estimated delivery it said arrives before Christmas and when I click description or more details on the item the seller states that they “ship in 2-3 business days us...

eBay sided with me (seller) but it still says "Refunded"

Short story: eBay originally sided with buyer, I called and they changed it to side with me and closed the case. I looked today and it says "Refunded" but no money has been taken from any of my accounts. Should I worry about getting charged or have m...

returned product via USPS after the return window expired. What happens?

I had a return label but was out traveling and shipped it once I got home. Now I realize it was after the label expired. So now what happens? Does the USPS label not work or does the box still get send to the seller?

Problem with refund

Does anyone has like an email to eBay so I can ask for help with a little problem that I'm currently having with a refund. I appreciate any help.Yours sincerely.

Ebay won't offer me a refund, but it's their fault!

This is my first time posting, so please notify me if there are threads that would be more appropriate to post this but.... I need advice about getting a refund from ebay.I bought a phone from a seller in China and they sent me the wrong item. At fir...

Resolved! Seller was deleted from Ebay. What with my payd item now?

Good afternoon.I got this message from Ebay:"We had to remove this listing from the site and you're not required to complete the transaction. If you've already sent payment, the sale should process as normal and you don't have anything to worry about...

Resolved! Regional shipping ???

Can I purchase regional shipping postage-for the "A" and "B" boxes at a USPS counter, if I already have the box??? cant get my printer to work, for some reason.

USPS shipping without me knowing

Hi All,To Prefix this, I am a one and go seller and only sell rarely on ebay. So I decided to sell a quite expensive item on ebay this month and it sold with the best offer method. The Buyer was quite keen on shipping it to an address in the united s...

Do I have to refund or not?

Sold a pair of sunglasses 3 weeks ago. Today received a message from buyer saying that she wore the sunglasses for about an hour in total. Yesterday she went to a restaurant and the sunglasses fell out from the case and one of the lens is broken. She...

Cancelling a purchase after 2-3 months

I bought a guitar thats being made to order. Its been 2 months and I asked the seller twice to send a photo of the guitar, and twice he said he would do it tomorrow and he didnt. So I requested a refund, and then he did send a photo of the guitar. Bu...

Resolved! Regional USPS shipping boxes

How often do you use these boxes? And does it come up as a shipping option? I must get rid of things in lots and trying to keep shipping down. Thanks, Brenda

Resolved! Returned closed

1. I requested a return although I did not have the product in hand and thought that thats what I had to do to cancel an order that has not been shipped yet due to him no having the product at the moment and used other photos to make the post.2. The ...