Shipping

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SpeedPak - item tracking stopped at airport - never received a parcel

Dear all, I bought an item from China in September. I haven't received anything so I contacted the seller. He sent me the tracking number of SpeedPak. According to the tracking number, the parcel was delivered to Frankfurt at the end of August but th...

Estimated Shipping Calculator Glitch Plus no Insurance Option

Is there another version of Ebay's estimated shipping calculator? The shipping calculator at https://www.ebay.com/shp/Calculator has a glitch for entering the weight. It doesn't want to allow me enter the amount of pounds and ounces. Also, the slide ...

Resolved! Buyer says she's a drop shipper after she pays, says to ship without packing slip

I'm supposed to ship a box of books in a little while but get more and more irritated and even angry at the gall of this person, who tells me after a low-ball offer (which I accepted because I'd had the item listed for a while and wanted to move it a...

request past 90 days item ive never receive

how can i make a requet for an item ive never receive and the seller tell me we have ship,they pas the 90 days and now i cant make a request or put the item decriptive on ebay warrenty, the only place i can see this item is on my purshase history but...

Shipping to Germany,just a headache

Hi.I have sent a 480 grammes package to Germany includes capacitors.Marked as 40USD real value of the item on CN22 and shipped with tracking and uploaded tracking to ebay.Here is the resulthttps://t.17track.net/en#nums=RR272448496TRAltough i suggeste...

Buyer returned item before I responded to case

A buyer opened a return request for a sweater. Said it was "defective" because it was too small. Measurements were in the listing, blah blah, but that isn't my issue. I messaged her this morning with a question and she said she already mailed the swe...

why are ebay sellers not shiping to po boxes?

why are ebay sellers not shiping to po boxes? i live on a fram in the middle of nowhere the only way to get post of any kind is at our PO Box in our local town witch is over 80km away.

eBay/USPS Creates two Tracking Numbers for the same order

So I had something strange happen last week when shipping orders. I dropped off 25 packages at my USPS post office only to find out a couple of days later that 15 were never scanned in. After working with USPS I discovered today that each of these or...

Resolved! Seller is asking for an extra €20 for shipping after i won his/her auction

Hello, The seller just asked me to pay €20 more for shipping and item I won last evening.What do I do? Should I comply with his/her request? I won the auction and sent seller a message to let him know that I was notified that my max bid won and that ...

would this classify as buyers remorse?

I had a return request for a "Bose Lifestyle PS38 III Subwoofer Black Powered Subwoofer". This was an international order in which I provided free shipping to the buyer. The sale was for $150.00 USD. In the description of my title, I had described th...

Return Shipping Scam, INAD - Old Scam Lives On

Hello everyone, I'll start off by saying that I am a long-time eBay seller and buyer, but I sell infrequently. I stupidly sold a CPU on October 21, to a buyer with zero feedback, against my better judgement. The CPU was brand new and sealed. Shortly ...

Resend return shipping label.

Is there a way to resend a return shipping label to a buyer who is returning an item? The buyer claims he never received one and insists that there is a way for me to resend the label.

Suggestion for ebay - have an option to request a refund OR replacement

I recently bought 2 identical car part items from a seller on ebay. When they arrived one was actually a different type of fitment. I contacted the seller and agreed I'd start the return process as I'd be able to print off a pre paid return label as ...

Handling time vs ebay delivery estimates

I will start by saying my handling time is 3 business days as I did not want to be involved with eBay guaranteed shipping. I send my items out sooner. Now with EBay 's estimated delivery date and handling time not being shown I am getting irate buyer...

Return from abroad making Free Returns super expensive! Help appreciated

I just had a buyer request a return from the UK because he did not read the ad that stated it was " broken and needs fixed and not working" (Two boxing puppets..one perfect...in bag..one broken). This transaction will cost me $$87 . My ebay sales ass...