Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! I ok'd a return for my buyer, how long do they have to ship it? Unclear note from ebay.

The note from ebay says ...We've asked the buyer to ship the item back by Jan 10. So that means they must ship by jan 10 or i must receive it by Jan 10? Also, what if they ship without tracking or don't tell me the tracking info. How will I know if i...

Defective item are returned to the seller, but he does not respond.

The product was a big defect, I informed the seller about it.The seller declined a refund and in every possible way waited for time.the purchase price was 251 eur .I returned the part to the seller and paid 30 euros for the shipment.The seller said t...

Be Careful Of The Recycled Boxes You Use-It Could Cost You Like It Just Did Me....

I recently made a sale and used a recycled USPS Large Flat Rate Box. I carefully covered up the "Flat Rate" messages all over the box The postage paid by the buyer was $9.75 and the box dimensions & weight were spot on. Just got notified that another...

Resolved! shipping

ESince I’m a Top Rate Seller I have to Ship in 1 day but since we’ve had Christmas & New Year Holidays I haven’t Shipped in one day but I noticed that as soon as some people Sale they do the Shipping Label, should I go on and put Shipping labels on t...

Still concerned about NEW Bulk Shipping

Its been a few months now for this new revised bulk shipping program.I have 3 concerns that seem to have STILL not been addressed by eBay.These are not life changing problems . Simply nuisances.As an example...If you buy 5 labels at $5 each, you used...

Reuse washed pill bottles to pack items in to shi

I have a small item to ship that would fit nicely in a pill bottle then into a padded envelop. I think it would offer excellent protection, but just wanted some opinions on if that would be Ok, or if it would be something that could potentially turn ...

Returned item

Thoughts. I was forced to take a return from a customer. My listing shows item must be defective for a return. Customer opened a case saying it was the wrong size Cutco knife. The item was returned without the package and can't be sold as new anymore...

Resolved! Buyer wants return or refund past 30 days?

Someone bought a NES system from me. I test and clean all systems I sell and *know* this system was working. They bought it on 11/26/18, and recieved it on 11/29/18. I received a message from them yesterday 1/2/19 that it's not working. I tried to he...

Gadget

I need information about my gadget and the follow my case opening.

Automatic Returns

Automatic Returns. I questioned customer service when automatic returns began & after reading through the Ebay guidelines regarding AR that if I did not use the AR that my items would not receive the same exposure as items that did use AR. I now have...

Resolved! Different aspect ratio than advertised, evidence of bootleg?

Purchased latest season of a TV series from 100% rating seller at reasonable price. Noticed that it was slightly fuzzier when fullscreen than my previously purchased seasons, the case layout had changed, and the playback info from the video player sa...

Buyer says item arrived DOA.

Hello all, Buyer says item arrived DOA! The was listed as used and worked fine before being shipped. Also buyer received item the 31st and just now reports an issue. Seems funny. What are my options?

No tracking number but being delivered by fastway couriers

I was recently a victim of financial fraud after making multiple ebay purchases. One particular item is yet to arrive which is no biggie as it is still within the delivery time frame however the item was only listed as sent once I enquired about the ...

Resolved! Buyer didn't read description, purchased item now wants me to refund shipping

My buyer just contacted me about a cake stand I sold. I mentioned in the description it had a chip, I measured the chip. I took photos of the chip. They told me it arrived with one of the scallops chipped. I asked was it the same one I mentioned in t...

6x7x49 golf driver box

guys - can you tell me a cost effective way of shipping a 6x7x49 golf driver box cross-country. It's very light - only 1.5 lbs but i guess its dimensions classify it as a large package and ebay and usps calculator show it over $100 thx