6530walter
Rising Star
Community Member since ‎03-05-2017
‎08-14-2024

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  • 5 Posts
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Hello, Recently I have had a trend of returns where buyers have incorrectly categorized returns. For example I sold a phone recently which was advertised to be locked to a prepaid carrier. The user then opened a return for an item not as described be...
As shown in the attached image I accepted a return for an item I sold. When doing so I issued a return label however a few days after I noticed that I put the wrong return address. I used the "Buy label via ebay" option when issuing the return label ...
Does anyone know how to access returns or cases for a sellers account when using the app? at the moment the only way I can see them through eBay messages when I get reminders. When this is not the case then I’m forced to go to the full web page
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