Shipping
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Forum Posts

Resolved! Set up a max shipping charge.

I want to set up an initial shipping charge, additonal item shipping charge with a maximum shipping charge. I see how to do the first two of these, but there is not an obvious way to put a max charge.

where is my item???

no tracking,no any info abaut shipping,still wayting already more like month! where is my item???

Stolen 8k worth device and eBay made refund to a buyer

Hi everyone,Need community help, because eBay showed to us zero support.I sold to a buyer equipment worth more than 8k, it was brand new electronic device. He negotiated price a little bit, we agreed, he paid and I shipped equipment via DHL express t...

Resolved! Item hasn’t shipped in 11 days

I bought in item Dec. 3. On Dec. 6 I noticed that my Paypal payment was in pending status and they were waiting on the seller to ship. I assumed it was because he had a rating of 11 and they were all from him being the buyer. Seeing that he was a new...

Customer received item but not updated in system.

Customer paid for an item. I shipped the item. I noticed no updates were made to the tracking of that shipment on Ebay. I sent a note to the purchaser and she verfied she received the item and left feedback. How can I get this corrected to show shipp...

Difficult seller who never shipped nor replies

I believe I got ripped off. I purchased two calipers for a price that was almost too good to be true. My fault. The seller does not reply, nor has he shipped the items. I can't even ask Ebay to refund me till the expected date of arrival has passed. ...

User avatar by Rising Star
  • 336 Views
  • 6 replies
  • 0 helpful

Partial refund for item that arrived broken

I received a fuel pump that was poorly packaged and arrived damaged. I am willing to repair it but don't think paying full price is fair. The seller is unresponsive when I sent pics immediately after opening the box and asking how he thinks we should...

Item shows shipped but no tracking info updates

I made a purchase 5 days ago, next day it says shipped. I check for 4 days now on tracking info with FedEx and the status never changes. Always says label created and waiting on item. Seller will not reply to my messages.

User avatar by Enthusiast
  • 371 Views
  • 3 replies
  • 0 helpful

Case #: 5186861651

Hello customer did not return the item.tracking number does not show delivery868599974302AlertUnited States FedexLithuania2018-12-12 13:19VILNIUS LT, Returning package to shipper, Return tracking number Sincerely

return shipping lable will not print

i requested a return lable and i have tried to print the lable from a desk top and lap top and both of them are saying unable to process the lable at this time. what do i need to do to get the item returned it says i only have until the 18th to send ...

Resolved! 2019 Ebay Negotiated Discounts US First Class Package

Looking to see if there is any information on what the discounted rates will be in 2019 when using ebay shipping. We use primarily First Class Package services from the USPS. Is there a negotiated percentage discount that I can apply to the 2019 reta...

User avatar by Trailblazer
  • 562 Views
  • 6 replies
  • 0 helpful

Resolved! Seller doesnt pickup the return at post office

I purchased a ring from a seller that was defect. It had a big hole that wasnt described or visible in the pictures. I opened a return case and seller gave me a return shipping label and i returned it the same day. It has been delivered by USPS at hi...

User avatar by Adventurer
  • 1136 Views
  • 29 replies
  • 1 helpful

Why doesn't my **bleep** Gucci Hat order have tracking info/hasn't been shipped yet

Why hasn't my **bleep** Gucci Hat been shipped yet? I ordered it on Dec. 8th and it still says it hasn't been shipped yet, or this person hasn't given me a **bleep** up to date tracking info. I'm so **bleep** and impatient with the lack of communicat...

User avatar by Rising Star
  • 172 Views
  • 2 replies
  • 0 helpful

Buyer accuses of deception but refuses to return item

Buyer's first communication said fork (in set of two) was damaged and that defect was delibertly hidden in photo and not mentioned in description. I immediately denied any intention to hide and immediately offered a full refund including shipping eac...

User avatar by Explorer
  • 169 Views
  • 3 replies
  • 0 helpful
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