Shipping

Forum Posts

Sorted by:

Customs forms required to ship to Puerto Rico?

I have had two separate situations when trying to print a label to Puerto Rico that it won't print stating that I need to fill out a customs form. I never used to have any issues, but these last two times have happened in the past 2 months. I am not ...

Shipping estimates extended?

Is it just me or does anyone else notice when looking at your listings that the estimated ship date is now two days more than they usually are? I'm assuming this is because of the holidays but just want to confirm this is happening to everyone else (...

Can't use FedEx to ship to Puerto Rico?

I recently sold an item and the buyer is in Puerto Rico. We use FedEx for 99% of our items (anything over a couple lbs, and most everything we sell is!), but ebay won't let me choose FedEx as an option to ship to this customer. I can't seem to find t...

***Check your shipping preferences... ebay made a new default setting with out telling people

Go to your account settings and make sure "Carrier Specific Discounts" is not checked if you don't want your customers being given your discounted rate. I'm not the only one as I've spoke with others regarding this same issue. Ebay seems to have gone...

Any clue on getting cost estimate via Global Shipping Prog. to buyer in Japan?

Potential buyer in Japan would like a shipping estimate via eBay's Global Shipping Program, rather than find out the shocking price after purchasing the item.Any ideas? Thanks in advance.

Item lost ? Stuck ?

Hello everyone, I'm french sorry for my english. It's make one week my item is stuck at the Erlanger, 41025 Center.Tracker says "Nov 26, 201807:21amDELIVEREDERLANGER, 41025 "And since no new tracking number for internationnal shipping. Any help or re...

defective item

hi i recently purchased an item from a seller. the item was defective when i received it and i contacted the seller to report the item. a few days later i got a erply which said i would be receiving a return label and i could send the item back for a...

EARTHQUAKE - Shipping To/From ALASKA may be delayed due to Anchorage-area EARTHQUAKE

Please allow for add'l shipping times for items shipping to/from Alaska due to yesterday's earthquake (12/1/18). As an example, there was no mail delivery whatsoever from Anchorage to other locations today. There's no word yet how long it will take t...

Padded Envelope Price Change / Insurance Change

So I am not up to speed on any price changes, on eBay's part or the USPS, but recently I was charged $6.90 for Padded Envelopes (Nov. 25) and as of, I am assuming, Dec.01 the price for Padded is $7.10. I also use to see $100 insurance coverage for th...

Google Pixel - 32GB 128GB - Verizon - AT&T - T-Mobile - GSM Unlocked Smartphone

I personally left a negative review to the seller [99 cell], but by some miracle the review disappeared. Help me figure it out.

How to handle return for false claim of item not as described

Ok i sold a buyer 2 listings and he filed a claim for scratches on a item in the first listing. The pictures were of the item he bought and clearly had light scratching on the item. I simply told him that he could return the item for the price of the...

Resolved! Seller no longer registered on Ebay, no option to have Ebay step in on missing item

I ordered this item over a month ago, opened an issue on Nov. 10, over a month past the estimated delivery date. Still no item, and apparently the seller has left Ebay since my purchase. I've sent a few messages through the resolution center, but the...

shipped $2000 package fedx, was signed for, customer says never received

I shipped out a 2000 package via Fedx with insurance and signature conformation. I have tracking that indicates the package was deliverd and sign for yet customer says he never got it. Now what? Will Ebay back me or the customer? Will Fedx payout on ...

Billing Agreement? Print shipping label from phone?

I want to print shipping labels from my mobile device, but I do not own a printer of my own and cannot print from my laptop. The mobile app tells me I must sign this mysterious shipping agreement and I cannot figure out how to find the thing. I canno...

Buyer claiming damaged and missing item 2 weeks later

First time posting here, I'm new to all of this. Sorry for any errors. I recently sold a fairly expensive item ($200+) that was delivered mid-November. The buyer signed for the package. 2 weeks later I'm receiving a claim that the item was damaged. N...