Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Rule Change FED EX SUPER SAVER (cannot ship to PO Box)

Evidently FED EX changed their rules for FED EX SUPER SAVER cannot be shipped to PO BOX any more. Tried to ship FED EX SUPER SAVER this morning and it would allow PO BOX. When listing item not only do you need shipping weight but also exact dimension...

Shipping small light items without Tracking

Any thoughts on shipping items (1 ounce) without tracking? I have some inexpensive items, and if I can ship cheaper than first class, it would make it more profitable. Does eBay require me to ship with tracking? I know it increases the chances of fra...

Adding NO RETURNS to your listing is WORTHLESS

They shouldn't even offer this option to sellers as it means nothing. Buyer buys $6000 item. It was a graded comic book. Buyer decided he didn't like it and wanted to return it as "Item not as Described" even though it was listed as a 3.0 book, which...

2018 Holiday Carrier Guidelines

Hi sellers, Hope you find the following useful :

Ebay just stole $1023.00 from me, Yay!!!!

So with my first sale here on ebay I sold 4 nanolux ballasts to a guy up in Canada. I live in colorado and since it was my first sale ebay had PayPal hold the funds from the transaction which meant I had to cover shipping out of my own pocket ($168)....

returns

i purchased 6 ngk spark plugs, the seller shipped wrong plugs, so i requested for return of plugs, the seller approved the return. i used Australia post and paid for shipping to return to seller or to address that seller gave to ebay, australia post ...

Interesting Message From A Potential Buyer

I received an interesting message from a potential buyer in another country about something I was selling. I am in Florida (USA). The potential buyer is in a country I don't ship to, since I have had problems before from there. Anyway, we exchanged a...

Multiple In Transit with Destination Carrier

In searching on this topic it seams nobody really knows what is going on.Commerce 2 weeks ago(Commerce is 3 hours away)Lompoc 2 weeks ago and multiple times yesterday(Lompoc is my hometown)I take it each time it is scanned it puts out this generic me...

Unfair denial of warranty.

I ordered a new original iphone from a Chinese seller, and received a fake from cheap and non-original parts, it is impossible to use such a phone. I made an expertise at a service center for my money, in the expertise form it is stated that the phon...

eBay Changes Shipping into Generic "Standard Shipping" When Rate Tables Are Applied

We are having an issue that eBay has not been able to solve. This is being posted on the off chance that another seller has figured this out already, or more likely finding other sellers being affected by it. An item being listed with USPS First Clas...

Item does not ship to Finland, why?

What would explain why a certain item (a tie) doesn't ship to Finland even though the listing states worldwide shipping with a couple of excluded countries, none of which is Finland? Also, what would explain why the message box vanishes in the middle...

Item Shipped! not. Com'on Ebay

This is just a rant because I bought something cool and I'm impatient for it to head my way. Is this really that hard for them to fix the shipping notification? Most vendors I deal with print their own shipping labels. And the only one that I ever ge...

Resolved! INR and no tracking number

I ordered 4 wasp traps with estimated delivery Thurs May 10. Not received yet and seller did not upload a tracking number. Now I see from his last negative feedback that another buyer had a similar problem. How long should I wait before opening a cas...

eBay buyer return claim, no reply

So I had just sold a pretty expensive Canon Lens on eBay, the buyer opened a return request 8 hours after receiving the product and asked for a full refund saying it showed up damaged. i have sent 5 messages and got no response to any of them, it say...

seller doesn't respond to me due to fixing my items

I bought 2 packageseach pack cost around 1000$ (8ch security camera system) during the first year, 5 cameras stopped to work! and the AC power also stopped to work, I sent the items to the seller and he was very responded..this year more 4 cameras st...