Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

New seller Shipping funds unavailable??? Funds on hold. Do I have to ship out of pocket?

Ok. I spoke with an eBay customer service rep. He explained that there's a hold on the funds from the sale. My question was can the funds for shipping be used from the buyer to pay for shipping. He tells me to use eBay shipping labels and it would de...

Tracking item

The purchase made on 27/11. On purchase menu listing not found. I got message from ebay that item shipped but no more tracking info. I sent 2 message to the seller but he did not responded. What to do? Wait or ask for money back?

Address undeliverable but...

I mailed an item using Ebay's shipping option with USPS. USPS tried to deliver to the address but said it was undeliverable. It was then redelivered a couple days later but it was still undeliverable and a notice was left. This was 11/20/18. I was co...

How do I get my refund?

my purchase was canceled by the seller and I did not return my money now I get an email that says that my purchase was canceled without the right to refund what is happening here? because now they tell me to contact the seller when he has already clo...

Refund

I returned two Xbox one controllers..i have only received refund back on one of them..there was 2 in one box ..i sent back in box they came in..im waiting for my other refund for $35.99..i only received monies for one of them.thank you

Xbox one controller

I returned two Xbox one controllers..i have only received refund back on one of them..there was 2 in one box ..i sent back in box they came in..im waiting for my other refund for $35.99..i only received monies for one of them.thank you

Tracking numbers removed and item no longer marked shipped

Hello, Is anyone else having issues with this? This is the second time in a few weeks that I printed a shipping label for a group of items, marked it shipped, and then over a week later all of the tracking was no longer there and the item was showing...

User avatar by Adventurer
  • 173 Views
  • 3 replies
  • 0 helpful

Ebay Refund / USPS Insurance — What next?

If I open an INR case and get a refund for a lost package, and the seller files for their usps insurance, what would be the destiny of this package if it ever turns up in the system? Return to sender? If it magically gets delivered to buyer or seller...

eBay week from h e double hockey sticks

1) My week started with a buyer messaging me to apoligize for not changing the ship to address for a purchase. They provided their new address. The problem with this was that they did not tell me until they tracked their item to the old address where...

Resolved! International seller provided a domestic tracking number

I purchased an item and was given a USPS tracking number from a location within the United States. The tracking number has not updated in 2 days. The problem is; The seller is located outside the US. So, either the seller is trying to go around inter...

User avatar by Adventurer
  • 251 Views
  • 6 replies
  • 0 helpful

Ebay Allows 3 Months For Delivery?

Living in the US, I purchased an item from the UK yesterday. Today I got the update on the expected delivery - December 26 - April 2. What? I imagine it will arrive in December, from what I know about international purchases, but how does Ebay even m...

User avatar by Trailblazer
  • 188 Views
  • 3 replies
  • 0 helpful

Resolved! Seller claims to have sent item First class mail, Seller wants me to wait way past delivery date.

I bought a small item that was supposed to have arrived December 5th (Guarenteed Delivery.) I waited until the 7th and asked the seller where the item was (there is no tracking number.) The seller claimed to have sent it via USPS first class mail on ...

UPS misdelivered my package

I ordered a rather large item last week. according to tracking it was delivered last Wednesday to my front door. There are few problems with that. I'm signed up with UPS so I can get updates and leave delivery instructions. My instructions said to de...

3-Way Issue: Buyer and USPS

Hello, This is my first time dealing with an issue with a buyer an eBay. To sum it up, at the end of November the buyer asked me if a jacket was genuine leather. I replied I’m not sure, and provided her with a photo of the tag. She made an offer that...

Most Marked as Helpful Authors