Shipping

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Shipping to Alaska and Hawaii

Why is shipping to Alaska and Hawaii such a big deal? 14 year member, lately more and more sellers will not ship to us, ALASKA, Hawaii, Virgin Islands, Guam....!!! WHY??

Where does USPS mail to Puerto Rico go through on the mainland, usually?

Please don't guess or assume. But if you ship often to PR, via USPS, and look at USPS tracking, is there / are there common USPS cities that the packages depart from on the mainland before tracking in PR? If so, is there a main one or are there many?...

Resolved! Item Stuck At Post Office But The Address Does Not Exist

Hi, thank you so much for spending the time to help me out. I have been shipping with USPS for a while now and this issue has come up, I shipped a package and thought it was delivered but I went to check the USPS tracking number and it has been stuck...

FedEx Smart Post

I have been dealing with a damage item that I sent through eBay FedEx Smart Post - what a joke! No one will accept the claim. Not eBay and not FedEx. I have been dealing with this since September. Now when I call eBay about this they put me on hold a...

USPS priority mail no tracking updates. Lost package. Please help!

Good evening everyone! I sent out a package 16 days ago via USPS priority mail. I know for a fact I handed in the right package to the clerk at the counter, but for some reason it has not shown any updates or tracking information throughout this enti...

A listing Fishing Rod 7ft Item (123562703715) was on sale for $12. got offer for $60

During Christmas day Dec 25. My Antique Fishing Rod 7ft Item (123562703715) was on sale for $12. and stated make me an offer. I received an offer for $60. The day was Dec 25. eBay accepted $12 dollars, and marked the item as sold. The item should hav...

Order was canceled after shipping label was purchased and printed

I am the seller, I had a buyer cancel the order after i already purchased and printed the shipping label. It was on 10/11/2018 and the label has not been used. Will i get this refunded automatically or do i need to contact someone regarding this?Than...

Need to return- defective or not as described?

I purchased a $32 eye cream. I have been buying this product for years. The one I just received did not have the cellophane seal or the sticker on the bottom or the numbers under the sticker. I need to return - does it make a difference to say” not a...

Return Issues

I'm trying to return a laptop and i opened a return ticket but I just checked back on it and it says that I closed it with the reason being I accidentally started the return. This is not correct I never canceled or closed the return...how do i get th...

Seller hasn't shipped yet and never answered my message- should I be concerned?

So, here's the thing: I won an auction from a seller who has never sold anything before but had good buyer feedback.The estimated delivery date is Dec. 29-Jan. 4, but they still haven't shipped.I wrote them a message asking when they were planning on...

How to Change a shipping option after sale

I sold an item, using the Global Shipping program, but the buyer is telling me that the item cannot post to Malaysia. They haven't paid for it yet. Can I edit the shipping options after a sale? Perhaps when I initially posted the item, I did not sele...

132893298868

hello.my baby play with my ebay account one day..and buy 2 mobile phones ..ITEM NUMBER:132893298868 and ITEM NUMBER:401663500400...i write to sellers-and sorr me and want cancel purchaise..because its misstake...but sellers dont want cancel this.plea...

Unhappy

The item I want to return due to it being fake..says solid 10k gold...it is not and I paid a decent amount for it......now when I go to purchases and click on it all it says is item can not be displayed. ...why is this?

Can you recommend a shipping method?

I have a lightweight product (under 1 pound) that will fit in a plastic shipping envelope. It't not breakable (fabric) so doesn't need cushioning. Can anyone recommend the most economical domestic US shipping method?

what the HELL!! sent to wong address and 100 + junk books sent??????

I ordered a bunch of books off of Better World Books. I know I put in the right address. I even took a picture of the oder after to send to my sister to show her want books I ordered ( it has the right address on it) But yet ALL my books from both or...