eBay

I can't pay for the auction I won.

A couple of days ago, I won an auction of Japanese goods from a seller in Japan and was able to access the pay page for the first time and the Confirm and Pay button was blue, but then decided to ask the seller before paying the items to change the s...

Returned Item Not Received

A customer wanted to return an item purchased and it was accepted by eBay. The customer then emails me with the USPS tracking number and when I check it on USPS, it says delivered but I haven't received the return. My eBay dashboard, however, only sa...

Why did Ebay remove the Negative feedback that I left, which the seller totally deserved?

I've been an ebay member since the early 2000's. I've purchased hundreds, if probably not thousands of dollars of items over that time span. And this is the first negative feedback that I have given to a seller. I had purchased what was suppose to be...

What happens if a buyer does not accept a return/replacement offer within 30 days

I have two returns open in which I sent a replacement offer and neither buyer ever followed up on the offer. One of the returns should be closing tomorrow (30 days) and I am worried if this will cause a defect on my account. I know if a buyer accepts...

Buyer filed a return but only sent back the packaging of the item

A buyer bought a hat from me and filed a return stating that the hat is not as described. I provided a label to him. So the package he sent me only got the shopping bag and a sticker that I had sent to him, the hat was not there. I filed a claim for ...

Never received item - Seller claimed product was delivered and can't do much else

Hello, Sorry for the long post but I wanted to include as much information as possible to get an unbiased opinion! Last week I purchased two tickets to an event that were shipped via priority mail and were supposed to arrive on Monday, March 11. The ...

Fraud and Scams

Not sure this is a common thing or not, but the stolen account purchases have been through the roof for us. Making us verify each order that we get over a certain dollar value. Even then it doesn't help. Today we experienced another scam. Sold a $510...

Need advise!!! Got scammed

Hi everyone, I had a case Item not as described , just escalated the case and called a representative, the representative said he would put the case on hold for 5 more days for the seller to provide shipping label, what's going on ,am I going lo loos...

Can a buyer upload fake return tracking number?

I have a have a buyer who requested a return a few hours after delivery. I accepted the return and had Ebay provided them with a return label. The next day Ebay notifies me that the item has been shipped. Problem is the USPS tracking / delivery confi...

Ebay needs to add mandatory different return address option for sellers accounts

Removed listing, but seller still exists, item posted

Hi...I have been scammed before and usually the seller along with the listing is removed from Ebay and after the estimated delivery day Ebay steps in and I receive a refund... Now I have a specific case where the listing was removed (but I wasnt noti...