Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Why is First Class Different at Post Office?

Hi everyone. I just left the Post Office fuming (as usual ....USPS customer service gets worse and worse). The personal package I was sending weighed 15.9 oz. That being said, I assumed I could send First Class. According to the clerk, however, First...

shipping with "hold at post office"?

I have a customer who wants to bid on an auction of mine, but is afraid that the item will be stolen from his porch, so he's asking if I can ship with a "hold at post office" directive on the package. I'd have to speak with USPS to see if that's poss...

HOW DOSE CHINA MAIL 1 CENT WITH TRACKING COST U.S. $ 2.79 LOWEST RATE

E bay is only for the China now. They can start a bid a 1 Cent with tracking. The item usually sells for under $1. From a Donald Trump coin to very many small items. We can not even make in U.S. for the buck. Much less paying for the mailing fees and...

Counterfeit item -> Refund requested -> Request ignored -> eBay deleted listing

Hello everyone! I purchased an item that was "too good to be true" cheap but I took the chance knowing I could get a refund if it was counterfeit. Sure enough, it's a very obvious counterfeit. I requested a refund from the seller, who has ignored my ...

Returning an item after 30 days

hi i had a problem encountered recently. I purchased a lg v30 phone last june 26. My package was arrive to manila ph. Last july 22. And i"ve discovered that is not matched to the described details. Currently, the seller and i agree to process process...

Print a return label

To Whom It May Concern:I am a regular customer , When I request return my order and print a return label, The eBay return system , ask to log in at PayPal account in order to charge customer’s account for printing a return label.I do not have a PayPa...

Combined Shipping

Hi -- The bulk order page requires me to pay & print all the combined orders. But I only want to pay/print one combined label. I find no way on the "Managed Orders Awaiting Shipment" page to combine orders, or any other page. Buyer paid for 3 items i...

returning an item after 30 days if not as described or faulty?

I purchased an item from Emerald classic motorcycles via Ebay a few months ago (May 2019, an engine part), the item was described as ‘in good used second hand condition’. However when the item arrived it was noticed by my work colleague that the item...

Shipping fees ~ ??

I used to sell quite a bit, nowadays it's just here & there. Normally my eBay fees are just a couple bucks each month. This month however, my invoice was $15.62, about $13 for "shipping fees"..... is this something new?? I've never had an invoice thi...

Is this the new eBay? Buyers getting so impatient regarding shipping and tracking numbers?

Buyers. Here's the deal. YOU NEED TO EXERCISE SOME PATIENCE! I know you think you're the center of the world and that your life depends on that package getting to you 5 minutes after you bought it. That self-entitlement mentality of yours really need...

Buyer Returned Package Unopened Lied About Damage to get a REFUND

Hello ~ This is a new and unique situation for me as a seller. I sold a glass decanter and the buyer received it yet did not open the box. When I received the item back, I discovered that the box is fully intact, just as it was mailed. She said that ...

Seller never replied after purchase

Hello all, I have purchased a dash cam on July 23 and was given a tracking # and shipping method should be by Yanwen. I searched with tracking # over official yanwen website and other websites too. All of them saying invalid tracking number/no produc...

Postal upcharge

Does anyone know if the USPS "measurement" upcharge applies to the Regional A/B shirt boxes?...Flat Rate?...Thanks

Is There Any Real Protection For The Sellers? Buyers Rule!!!!

I have been a seller on Ebay for over 12yrs. Yes I do know policies have changed over the years and one would hope for the better. This is a source of income for many people. And an even bigger one for Ebay. There are some scammers and many different...

FedEx account disabled for "inactivity" ...Not!

Hi,Has anyone had their FedEx account disabled for inactivity, and that was not the case? While I ship through eBay I schedule pickups via my FedEx account. They sent me a notice that they disabled my acct. due to inactivity and deleted my CC informa...