Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

New USPS Rates on Boxes

June 1st the USPS is charging NOT just by weight, but by the size of the box. Has anyone figured out exactly how to calculate this? Went on USPS sight and putting in dimensions and coming up with some crazy amount ! If it is THAT high I will have to ...

User avatar by Trailblazer
  • 2566 Views
  • 28 replies
  • 2 helpful

High Shipping Prices- My Perspective As A Buyer and Seller

I used to sell high priced antiques and vintage items here many moons ago. Then Ebay became so ridiculous with their high fees, ever changing rules and seller unfriendly policies. I was always so stressed out selling here. I quit selling on ebay and ...

Not recieving several items

I had a bluetooth dongle shipped out from Hong Kong, the seller replies well but I feel stupid as the item was lost in the international mail twice already and its the third time im having to contact the seller asking them when i can expect the item,...

Resolved! Seller won't pick up return from the post office.

I recently purchased a camera for $2000 from a seller on eBay, when I received the camera it was defective. The seller said he would honor my return and accepted my RMA and issued me a return label. I sent the return out and now for the past four day...

User avatar by Adventurer
  • 15392 Views
  • 14 replies
  • 3 helpful

Item returned to seller

Hello, first time posting here. I have run into an issue I've never run into before, I bought a couple of items from a seller on may 22, by the 28th usps tracking said they where already on their way to be delivered, this is when all things went bad....

Suggestion: Add a star feedback rating for packing quality, plus education on how to pack

Suggestion: Add a star feedback rating for packing quality, plus education on how to pack I have had a number of high value items arrive damaged because of poor or inadequate packing. Most sellers have been good about compensating for the damage. But...

Shipping multiple items to one buyer

Hello, I have a buyer who purchased 3 seperate items. How do I print one shipping label for all three and put them all in one box? I called eBay however the rep did not know how to do it. Any help is appreciated

No option to void shipping label

Hello, I want to void a shipping label that I purchased. However, when I go to the manage shipping labels page and click on the actions tab, it only gives me the option to print a packaging slip. Does anyone know what to do in this situation? Fyi: i ...

PayPal sent email to address not associated with my PayPal Account for eBay return

Posting here because PayPal has been zero help acknowleding this weird problem, maybe someone has encountered this issue or knows of it? Thanks, ---------------------------------------------------------------------------------------------------------...

Possible Scam

Hi I am fairly new to selling, about 2 months, buying since 2013. I sold a baby carrier last week, as used. The buyer asked before purchasing where was it purchased. I told her it was a gift at daughters shower. She purchased the carrier and sent me ...

User avatar by Adventurer
  • 374 Views
  • 9 replies
  • 0 helpful

Resolved! Local Pickup changed to Shipping out of state

A buyer chose local pickup and then sent me a message to ship it out of state. My listing is not free shipping. I have messaged him to cancel the order and I will refund immediately, and if he wishes he can re-order with the correct shipping method. ...

Buyer makes offer, then wants to cancel purchase after offer accepted

I accepted on offer on an item and 24 hours later the buyer wants to cancel the purchase saying they "entered the wrong number". What is the best etiquette here? Should I just allow the cancellation, or should I hold the buyer to the purchase? If I g...

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