06-03-2019 03:44 PM
Hello,
I want to void a shipping label that I purchased. However, when I go to the manage shipping labels page and click on the actions tab, it only gives me the option to print a packaging slip. Does anyone know what to do in this situation?
Fyi: i purchased and created the shipping label on Thursday the 29th.
06-03-2019 03:48 PM
You have 5-days to void a label you purchased on eBay ... I'm guessing you are past the 5x24 = 120 hour window.
If the reason you need to void it is because the postage amount is wrong, I would go ahead and ship it assuming that the USPS AVS will detect the price difference and then bill/refund.