Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Can't print retun posage.

When I go to print off a retun lable via ebay It takes me to the worng page on any device.The scond photo is the page it takes me to.Any one know a fix for this? Running windwos vista x64 SP2 wiht fire fox 52 esr adn I tried it on my iphone as well a...

Is a message between buyer/seller a product descripton that they buyer can use to return product?

I sold a book to an overseas buyer and the listing made no claim to being a first edetion of the boo ( graphic novel) There was messages between me and the buyer and he decided that it was a first edition by what I told him ( I do not grade books, co...

seller denies item is his?

i bought a watch from a seller with good ratings, when i received the watch, the strap wasnt crocodile leather like what the listing and photos mentioned, infact, the strap was a cheap sytheric leather and the buckle was generic (didn't have the bran...

Resolved! Waiting for a Return--Is there something else I should I do?

A customer bought two bandanas from me. He said that the color shade did not match the photo, so he has opened returns on both. The details information says that he should send them back by July 6 (which I take to mean that they should be in the mail...

Ebay return policy.

Hello everybody!I recently sold a pair of cycling shoes, red color size 7.5 us.The buyer now is asking for a return claiming she ordered yellow size 8. After trying to resolve this issue with the buyer ( never responded) i ascalated the case to Ebay....

eBay listings removed - unauthorized user of buyer or bidder account

Hello,I recently put a camera up for sale at a slightly lower than average price because my intention was to sell it quickly. Naturally, It did sell and since it was under the "buy it now" option only, the person paid first. I then ship out the item,...

Resolved! USPS Damage Claim

Hi, could someone please tell me what proof of price will be accepted in my damage claim to usps. And how do I do it? Thank you so much.

returns

Hello i am fairly new to selling on ebay i wanted to share a expierence and see if theres any help with this situation. I had a buyer say she didnt get her earrings i went ahead and gave her a full refund since it was only 8$ so there wouldnt be any ...

should I pay for postage of return

a buyer has received a t-shirt I sold, and is arguing that the t shirt is faded and the print is more faded than stated. I have agreed to refund as her argument is that item isn't as described, however I responded to a message before the bid, and i h...

Case closed without seller resolution...

Involving ebay does not help !!!!!!!!!!!ebay will not help you at all !!! They just close the resultion and sate we will not get you a refund, yeah right, great help, the seller will now never refund my lost 500 dls

Returns

I placed an order and received the clothing items and they were too big. The company I ordered them from said I could return them, but I would need to get info from Ebay. I talked to 3 or 4 people from Ebay that could not help me with the return labe...

did not received item

hi, i did not received my item, but i did not know the end date of complaint is passed. any chance for me to make report and get refunded?

Resolved! Software that cannot be activated

I bought software (used) recently, and until installing it, was unaware that I would not be able to register it because I wasn't given the serial number. I found out the SN is sent to the original buyer via email from the software company. I have ema...

Issues with safe delivery of my Ebay packages - need advice

As a buyer, I am pleading for Ebay lock-boxes being installed in some stores, locations, etc. to have a much safer alternative for "ship to a home location". Or even a ship to a PO box might be a safer alternative (at least for me, based on my most r...

Item Return Assistance

Hello eBay community, I recently sold a tablet a little over two weeks ago. A couple days later, the buyer opened a request to return the item stating that it had a couple dead pixels and asked me to pay for return shipping. I had briefly tested out ...