Shipping

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My seller is unaware of the mobile web messaging service

I want to cancel my order because I chosen the wrong colour and have contacted the seller many times.I think they don’t about this function,so I tried to return my order but it’s not letting me and says it’s too early and I can only do it on the 5th ...

The bad seller send used units but I payed for NEW one

There is the big problem for the customers that there is No possibility to claim on bad sellers who sell items and violate the terms of eBay. For example is the seller I ordered the item for me on the name of my relatives they live in New Jersey. I a...

Buyer returned item listed with no returns accepted without notification

I sold a pair of shoes nearly a month ago for $167. They were listed as all sales final and that the buyer needed to make sure they fit as we do not take returns for size issues. The listing had the size in the title, in the item specifics and in the...

Resolved! Seller asking for more for shipping in description of a product, Did i get scammed?

Hi there everyone I'm not very familiar with eBay and use it rarely. I'm a little concerned after reading that the seller will be charging for shipping in the description but the listing says that shipping is free (and is in an entirely different loc...

Scratched movie, seller doesn't accept returns

I bought a movie and when I received it, one of the discs was loose in the case and when I watched the movie, there's a few times it will glitch and freeze up for a few seconds and I noticed there's a small scratch. The seller doesn't accept returns,...

Why do I have to measure the box all of a sudden?

See title. Been shipping on ebay for 20 years, printing labels through them, never once did I have to measure the dimensions of the box (HxWxL), why now with the new shipping page? What happened to cause this change? Also, will the dimensions of the ...

Global Shipping Fulfillment Center

Does anyone else think eBay should negotiate a reduced flat rate USPS First Class Shipping rate for shipments to TN? Or maybe put a Global Shipping Center somewhere on the West Coast?Thanks for any input!

update email from paypal

Hello ,before few days I have purchased an item from ebay via credit card.Some how ,I got an update email from paypal with the shipping details.My question is how can i have an email like this from paypal with shipping details if i paid via credit ca...

Fine example why I'm not going to use the Global Shipping Program for this item from a US seller

Just check out this video, why does the Global Shipping Program think I should pay $8 import charges for a $2 item? https://www.youtube.com/watch?v=n6ev8iqo4sI

How Do You Handle Returns to China

I recently purchased a laptop charger, that turned out defective, from a China based seller. After initiating the return (Doesn't work or defective) the seller contacted me asking for postage, shipping, and cheapest USPS service. When I checked USPS'...

Anyone else having problems today, May 3rd with ebay's shipping calculator not working properly?

I just sold a bunch of auctions and some of them came out properly calculated but there was 5 listings which I had set on calculate shipping for first class mail and 4 of these buyers only got charged only $1.25 for shipping and 1 of them was charged...

Resolved! Returns

The question of who pays for a return should be not automatic, especially if in your listing you state that you do not take returs. Thus, the eBay buyer should b under the warning of "buyer be ware." Now, I take a hit on my selling status by not auom...

Resolved! seller procrastinates with shipping fees return

Ebay has gotten ridicules with fees.Its no longer economical to sell anything large cause when I sell something for twenty dollars and it costs forty to ship they charge me a fee on shipping and I dont get paid the shipping.After I sell what I have a...

Resolved! Lost Shipment

An item that I sold has not been delivered.The Post Office is unable to give me a decent tracking report.It's on the way to the buyer.AcceptedDone Tue, Apr 23DoneIn transitDoneOut for deliveryEstimated deliveryTue, Apr 30Tracking detailsUSPS tracking...

Resolved! Corresponding with another member

I have a customer who video taped a postal carrier deliver and unpack a damaged shipment that I send her. I asked her for a copy of it. Between the two of us, we are unable to do that without Ebay stopping us.I need it for the insurance.So how do we ...