Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

There is nothing improved about the "new and improved" bulk shipping feature

The new bulk shipping is more time consuming. It requires you to now enter dimensions of each individual package and also if you ship international you must adjust how many items you have on your customs form since it only will accept 5. Also scan fo...

Is shipping to Lativa on EBAY impossibe?

Hi, I have a listing of a CD that 3 Latvian ebayers are interested in but all of them say they can't bid on it due to some shipping restrictions on the item's page. How do I solve this? Tnx in advance

Electronic signatures on priority mail w/ signature confirmations started yesterday.

Doesn't this defeat the purpose of going thru the trouble & expense? Not to mention the peace of mind knowing the package will be put in the hands of the buyer with their signature. Am I the only one who feels this is trouble?

Digital returns

Hello, I recently purchased Spotify premium off of an eBay seller. I had it for about 3-4 days then they removed me from it. How should I go about returning it? Thanks,Harvey.

Shipping Label page is always the US version even though I live in the UK

Whenever I try to print off a shipping label I always end up at the page "Purchase and print USPS postage" even though I don't live in the US so I can't use the United States Postal Service! Even if I could change it, it mentioned "You need to have U...

Refund

how long does it take to get a full refund

How to send a return label if I already initiated a refund

A seller wants to return an item and I already initiated a refund for it. I accidentally went too fast in the process and forgot to send him a return shipping label. Is there a way I can send him a return shipping label now?

Fed-ex Pick-up issues

As of 10/1/19 Fedex will not allow me to schedule ground pickups without paying a fee. Is anyone else having this issue?

Need help on how to refund and how much to refund

Helloa buyer purchased from me. Quickly paid the price and shipping and I received my $ via PayPal. I went to post office and it cost me almost twice the shipping because of box size so I paid for it as it was my error. Item was delivered per my trac...

Item was shipped from USA, asked for a refund. Seller sent a return address that's international

I bought an item and made sure it was from the USA incase I needed to return it, incase it didn't fit. I got the item, it runs small. I started a return and the address for the return is in China. Can I send it to the address it was sent from out of ...

Package Acceptance Pending

My order is stuck in Package Acceptance Pending. I went to the USPS site, did a little digging with the tracking number and got the following message:May 2, 2018, 6:49 am Shipping Label Created, USPS Awaiting Item RIDGEFIELD, NJ 0765 So my take on it...

Item never arrived, cant open a case about it because of a stupid mistake.

on the 12th of September I ordered an item, the seller was no contact, and did not register the item as shipped. So after a while of trying to contact this seller I decide I just wanted to try and refund the purchase (the no contact from the seller w...

IS Cheap Chinese Junk Coming to an End Next Year?

With the resolution of the Universal Postal Union, it looks like the USPS will be able to significantly raise rates on shipments from China. http://news.upu.int/no_cache/nd/upu-member-countries-reach-unanimous-agreement-on-postal-remuneration-rates/ ...

Why ebay auto accept return?

HiToday I have a angry case. The buyer is my competitor, he buy my item at 28-Sept, and today he open a return request. In Past, ebay give us some option such as: accept return, decline or contact buyer, but now ebay auto accept return .And do you kn...

Seller Says Never Received Item but Tracking says It Was Delivered:

Tracking says item was delivered a week ago. Buyer says he did not get it. Buyer is apparently in the army, uses an army rank. But the address is a PO box. Could the PO have put it in the wrong PO box? It is a small item. I guess such mistakes are ma...