Shipping

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Resolved! Super late shipment

Hi all, I bought something (50 bucks + 3.84 shipping) on Apr 12th, the estimated delivery time is Apr 19th. On Apr 16th I noticed the item is not shipped yet, so I sent a message to the seller and he/she said he/she would send that day. On Apr 19th I...

Reporting a scammer outside of eBay

I sold a brand new pair of shoes for $500. Long story short the buyer immediately forced a return though eBay, provided them a tracking number of a box full of trash (open sun chip wrappers and moldy avocado) to a restaurant in my town, so upon showi...

Cancellation pending

I have purchased a Fitbit ionic watch but the item is showing as cancellation pending, no refund has been auctioned and I can’t get a reply from the seller, can some please help with this?

I sold a sealed new iPod (collectors item) and buyer wants to return because battery is dead.

I sold a sealed new U2 Edition iPod and buyer wants to return it, because the battery is dead and he doesn't want to pay for the replacement battery. I chose no returns on the listing.

Classic shipping label gone?

Thanks ebay for taking away the classic shipping label printing page. Now i have to measure every boxes dimensions instead and key in instead of just adding the pounds. More wasted time.

Help with Puerto Rico address

I need to ship Tuesday or wed, i cant get the paypal generated ebay shipping label to recognize this as a valid address:Jane Doe12345alfonso pillot lomas del vientoguayamaP.R.00784Puerto Rico I addef a space after the street numbers, I changed P.R. t...

Refund to a GreenDot or PayPal

Hello, I have recently bought an item with a GreenDot debit card, and seller canceled the item, because of sending the wrong item. I It says that my full refund was sent to PayPal email that is in my username, but basically, this PayPal doesn't exist...

International shipping on an offer

I have a buyer from Spain who made me an offer on one of my items that I will probably accept but on his offer it shows US shipping ($7.50) instead of the $15+ that I know international first class shipping will cost. Will this work itself out when I...

Ebay's new postage system not working for First Class

Has anyone noticed that you cannot send a package 16 oz First Class now on Ebay's new postage system. If you put in 16 oz first class, it automatically switches you over to USPS priority mail and it cost more postage. USPS allows you to send First Cl...

Did eBay raise its USPS shipping rates again?

Earlier this month I mailed a USPS First Class package and the shipping label cost me $2.70. My items weigh a little over 2oz. Today I requested another shipment and it cost me $3.09. I based my prices on the $2.70 rate and wasn't advised of an incre...

Tracking Uploaded on time metric PROBLEM

I checked my Seller Dashboard and figured out that EACH ITEM bought within a SAME PURCHASE (obviously same Sales record 6458, same buyer, same time, same PayPal Trans ID and same delivery address) counted as different transaction for Tracking Uploade...

Will case with no resolution give me a defect?

If a buyer opens up a case requesting a refund but it is due to a package being lost by USPS, will I get a defect if they do not escalate within 30 days and the case just closes without resolution? I called USPS and they are investigating. I have tri...

Postcard size item to England, UK

I wanted to buy a (collectable) postcard from a US buyer, but they are charging $20 to ship the item to England. They told me they use eBay global shipping. Is there an alternative service I can recommend to them?

Returned as damaged

Hi. One guy bought pat for car from me. He didn't check part number, then asked for return the item. I accepted this. He returned the item but it's damaged. Packaging was very good so it is not because of transport. He tried to fit it but he damaged ...

товар до сих пор не получен!

Здравствуйте! помогите, пожалуйста! 01.12.2018 года я приобрел товар : расчётный срок доставки: январь 2019 года. сегодня 23 апреля 2019 года, товар до сих пор не получен! Трек-номер пишет, что лежит в Нидерландах. Что мне делать ?