Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Sellers inflating shipping fees to avoid ebay fees but ebay does nothing to montior postings

Why isn't ebay dong more to monitor seller post and their shipping fees? A small box of cards should not cost 30 dollors to ship. small as playing cards. Ebay can't explain nor can the seller justify the price of shipping and it isn't my job to print...

Unscrupulous buyer makes false claim, contests the charge & refuses to return item..

I sold a man's jacket for $200. The buyer claims it is not as described (not true). I agreed to refund his money and pay for the return shipping but he never answered. After a week I learned that he contested the charge on his credit card. His bank r...

S & H and Delivery Time

I am getting so irritated, actually angry, about the high S&H being charged by many sellers, and the time it takes to get an item! I'm referring specifically to something that can be put in a regular envelope and mailed for .55! Not sellers fault, bu...

Report Late Delivery Option Not Working

The guaranteed delivery date for an item I purchased was yesterday. I have tried to report it late and keep receiving the message, there’s still more time?

Why is ebay allowing sellers to lie about their location?

I bought an item believing it was located in New Jersey, as per the listing. The shipping said it would be 5-7 days or so. Date came and went (still waiting, as I type this). When I log in to locate my item, boom 30+ days because the item is coming f...

No Refund

Hi. I haven't been here in the help forum as I usually have no issues with Ebay or PayPal. Now I have run into a problem that is driving me crazy. I tried to purchase a pair of shoes through Buy It Now. After a few days, I received a notice that the ...

Best method for shipping long irregular-shaped items?

I have some Guitar Hero gaming Guitars I plan to list , but want to know what the best option for shipping / boxing these lengthy behemoths is?They are approximately 2 -3 feet long and eight 10 inches wide. They are shaped like electric guitars. I co...

Resolved! Buyer claims 4/4 screen protectors I sent are cracked

Hello, How do you guys suggest I handle this situation: I sold four tempered glass screen protectors brand new in original packaging. The buyer claims all four of them are cracked and sent me a blurry photo that I can't even what's going on in the ph...

Buyer Requested a Refund

I sold a newly sealed item and it was clearly mentioned in my listing (bolded and underlined) that you would not be receiving an authentic item and you could not register the item. The buyer either had buyer's remorse or did not fully read the listin...

New Order USPS PADDED FLAT RATE ENVELOPES

New Order USPS PADDED FLAT RATE ENVELOPES, I am grateful for them, but the quality has gone down. They are alot more flimsy. Have any of you noticed this change?

Formulario CN17 cambio destinatario// form cn 17 recipient change

Hello! Could someone answer me as my seller can send me a form CN17 with change of recipient, since my data on Ebay were wrong? ¡Hola! ¿Podría alguien responderme como mi vendedor puede enviarme un formulario CN17 con cambio de destinatario, ya que m...

New seller question alter shipping options after an auction is complete?

I had unintentionally only offered a shipping option that had a very excessive cost, buyer inquired on cheaper options and we agreed on flat rate shipping. How do i change it now?

APÓS QUASE 5 MESES, NÃO RECEBI A COMPRA PAGA

ATÉ O MOMENTO NÃO RECEBI O PRODUTO. O ITEM É 352661599330 E FOI FEITO EM 24/05/2019, PAGO ATRAVES DO PAY-PAL. O ENVIO FOI FEITO SOB O CODIGO RF601039389IN. AGUARDO PROVIDENCIAS E RESPOSTA.

Awaiting refund Advice needed

5 days after due date on delivery, contacted selller.No answer.Opened a case with eBay, seller said Hermes had lost the parcel( though the listing specified Royal Mail)Said he would issue a refund.As I paid by cc, how long should this take?The seller...

How do I refund someone if I haven't been paid?

Hello, I had a buyer purchase two items from me. I combined them onto one invoice for cheaper shipping, but he is now returning one of the two items. The original payment for the two items combined has been disputed on PayPal, so I have not been paid...