Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

UPS Over Maximum Size Surcharge -- can it be fought?

I shipped out a large package via UPS last week that I listed as 53 x 47 x 9. I was well aware of the maximum dimensions and measured my package multiple times to make sure it didn't go over the limit of 165 inches in girth (Length plus 2x width plus...

Is there a certain time zone that ebay's resolution / return center operates on, or is it just mine?

I am literally counting down the hours until I can escalate a return due to horrible packaging and a fragile item arriving broken. The seller has been a complete nightmare to deal with. This is BY FAR the most negative experience I have ever had on e...

FedEx via EBay Should Be Avoided!

Ebay shipping, via USPS, has been great for me and I recommend it. Recently, EBay added FedEx as an alternate shipping method. I used it to send an item a month ago and did this because the price shown was about $7 less than for USPS given the same w...

FedEx Smart Post, do you use it, and what has been your experience?

Just wanted to find out if other sellers use FedEx Smart Post and what their experience has been. I have had a couple of packages lost with this service and am somewhat hesitant to use it anymore. However, it is often the most cost effective service.

Shipping & final value fees

I recently sold a large item. I charged the buyer $30 for shipping. I purchased FEDEX shipping through Ebay for $29.59. I don't think that it is fair of Ebay to charge me a final value fee as if the $30 charge was pure profit. I spent almost all of i...

How to handle buyer who damaged item upon reciving?

so they email me this: hi, i received this tightly packed tiny package, shook it down and cut across the top. It was packed in so tightly that the scissors cut two slivers of cloth from the front of the shirt. thanks. It was not that thigh and you do...

Resolved! International Tracking-Countries to Avoid

Has anyone seen a list of countries to avoid shipping via USPS? I know a lot of people recommend against Africa as a whole and some South and Central America. A complete list would help.I just learned a hard lesson of shipping to Peru. I only have pa...

What is the incentive of using DHL?

I order a lot of stuff online, and every once in a while I run into a seller who uses DHL.. And, every single time I run into a seller who uses DHL, I run into problems receiving tracking updates and receiving my stuff in general.. I'm sorry, but DHL...

Customer from Australia wants to buy an item from me but can't.

A very patient customer has been trying to buy something from me but it wont let her. She gets the following error message: I have GSP for all my items. I have no locations blocked. I double and triple checked this particular listing, it is set to ac...

Tracking shows item delivered to wrong address.

Sold a item. Printed out the shipping label and shipped it out as usual. The customer contacted me today that she hasn't received the item and the tracking shows it was delivered yesterday to a po box NOT in her city. The correct address was on Sheri...

DONT buy ebay giftcards

I tried refunding an ebay giftcard with 56$ on it, i get it refunded but the money doesnt go to my bank, paypal or giftcard now im out of money and the caller support wont help

Seller delaying refund

I had purchased a listing that comes with the main item and an accessory. When I received the package, only the accessory was in there, so I filed a return request. The seller accepted the return request the same day, then messaged me with a claim th...

how to refund without having the buyer return?

they email me this: hi, i received this tightly packed tiny package, shook it down and cut across the top. It was packed in so tightly that the scissors cut two slivers of cloth from the front of the shirt. thanks. Inexpensive item, I just want to re...

IS THE SELLER WRONG??

Here is the issue I'm having with the seller.. I ordered a guitar Case and paid $49.99 + Tax and it was received defective. The seller who is BIG on ebay does not allow exchanges so the item must be returned then I would be refunded and then re-order...

Return privately or through ebay?

I bought an Asus zenfone recently. The title was not working for parts but the description said no such thing.I emailed the seller and was assured this phone will work that he had to title it that way due to not being sealed in box and no ear buds in...