Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Get no refund. Please help!

Hi all,Its the first time I get such a negative experience buying something on ebay.I ordered an item 09/11, got no tracking info and by the ultimate delivery date 27/11 I still got nothing received. So I contacted the seller and he told me that its ...

5lbs 12" x 12" x 14" shipping dimensions New York to Los Angeles shipping cost $52

Now throw in sales tax and the price you paid for the item oh and of course ebay and paypal feesHow do you make any money here any more?

GSP shipment restricted & confiscated??

I shipped 2 vintage NASA collectible patches via the GSP to Brazil. Today I get an email from eBay saying: "We are writing to inform you that your recent transaction sold through the Global Shipping Program to xxx cannot be completed. The item in que...

How to get record of VAT import charges paid through GSP?

I purchased an item from the US, and had it delivered to the UK. The seller used the GSP. I paid for the GSP charges separately. I returned the item. Now I want to get a refund for whatever VAT import tax I paid on the item from HMRC (customs). I've ...

Need some clarity on how eBay - Paypal are now handling refund process

I am a 20 year ebayer with 100% 6000+ count feedback. I have a paypal account linked to my Seller account. I recently tried (5 times over 2 days) to refund a buyer and the refund process stalled with an error message each time. I called ebay and they...

Resolved! Postal Employee Scanned My Sold Item as Being "Received"

Brought an item sold & packaged to USPS, where the employee scanned it, then laughed and said "Oops, I scanned it as an item that just arrived here! Ha, ha!!" Then he scanned it again and said "Okay, now it's on its way." This gave me a bad feeling a...

Reopen closed case

My parcel did not arrive after two months and i emailed the seller. I offered the seller that I am willing to wait for certain period of time, as there might be some delay at the local post office.However, the case was closed after no activity for 21...

Screwed up Auction, thought I did it right for Multiple Packages and GSP

Did not think about Global Shipping....set up my auction as usual and when I got down to shipping I tried to calculate what it would cost to ship but I could not get an option to send multiple boxes and Each box (3) is 60 lbs EACH. Would not let me p...

Buyer is trying to return the product for the wrong reason. I can't pay for return shipping. WID?

I refurbished a laptop so it starts up and tested it thoroughly, but decided not to fix a crack in the screen because it was fairly low profile and would have skyrocketed the price of the refurbish. I stated in the description that there was a crack ...

Ebay and Fedex Partnership as I have experienced it

Ebay gets a reduced rate from FedEx, in return Ebay blocks you from filing an insurance claim if your item is lost or damaged. It is a total fraud and a scam. Please do not buy Fedx shipping through Ebay. They will probably remove this post because i...

Expensive Item Mailed To Wrong Customer Who Won't Return

In all these years, ive never made a mistake of these epic proportions. Pretty sure the answer is you are screwed but if anyone has an alternative idea, please let me know! Sold a $200 item and shipped it out. I accidentally reprinted the label from ...

Returns

I have been going back and forth with eBay via the Philippines and email since I cannot get anyone from the USA to contact me regarding a return that eBay initiated by mistake and refuses to take responsibility. Somehow the buyer bought the item on N...

Buyer asking for return on item

I sold a used washing machine control and have received a request for refund on it. I had it set as "No returns" but you know how that goes. The seller requested the refund due to it being defective, saying that the unit won't shut off. I have been a...

Best thermal adhesive shipping label printer

What thermal printers would anyone recommend for use with ebay shipping, stamps.com etc. I definitely want adhesive labels, and would like to have a wireless option as well. thanks!

Resolved! buyer return request

Cheers!is that I want to be guided in relation to an item that I sold on November 14, 2019. The buyer received it on November 18, 2019. Today I receive a notification that the customer wants to return the item, because it is not equal to the listing ...