eBay

All, just wanted to share a successful appeal of a fraudulent "wrong item" claim from a buyer. Background:I sold a ~$800 item and shipped via fully insured USPS Priority Mail with Signature Confirmation. The buyer claimed to have received a box full ...

Hey all. Hoping for some feedback and suggestions. BLUF: A buyer conducted an unauthorized return, and the item was damaged during this unathorized return (the buyer repacked the item in a different box, which arrived crushed). The buyer has now, aft...

Hey all. Just wondering if anyone has been in this situation before and how to handle a refund. BLUF: Buyer claims unauthorized transaction, but very suspicious circumstances (I think the buyer was in on the fraud attempt). I recalled the package aft...

I listed five wireless internet routers recently. Last week, a buyer with a new, 0 feedback account purchased one. The paypal sender was marked "unverified," but the address was "confirmed," so I shipped the item fully insured, and it was delivered. ...