Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

question about shipping Fedex Ground

Can I purchase the label on Ebay and get the discounted rate? I see Ebay advertises a savings if I buy Fedex label off their site. Also, if I'm shipping via Fedex Ground, it would cost $45 with no discount and $21 with the discount, does it make sens...

Local Post Offices refusing to handle parcels

Will post offices accept eBay parcels? Post Office staff in my local branch stating they don't have to handle it because uneccessary. Any advice?

Listing and my purchase of surgical mask disappeared

I purchased a 100 box of surgical masks and today I was checking for the tracking on my item , and not only has the listing been blocked or taken down , what’s going on with the purchase I made . I haven’t gotten a refund , so be careful with buy sur...

Initiated a return, shipping label won't print?

I initated a return a few days ago and the seller accepted. eBay sent me a message saying the seller has provided a return label but when I click the "Print Shipping Label" button in the message nothing happens other than it takes me to the "Return D...

Resolved! EMS package stuck in "Pre-Shipment" status. What's taking so long in the USPS?

Anyone getting delays recently with the USPS when it comes to receive something overseas this month?My EMS package left the originating country on June 20. And the last update it says in the USPS site is the "Pre-Shipment" status. It's coming from As...

The seller said he did not accepted a return but...

I had a parcel that has been delivered by Hermes it was suppose to be a scooter body panel, but the packet that I received is 15 unused ale glass bottles! Hermes has reused the second address label from inside of packet I don't know why but it is lab...

Does Deutsche Post deliver with DHL?

I bought a product which is send with Deustche Post and i would want to contact them on phone , but i don't find any number for private customers on their website. All i could find is for Business .They redirect me to DHL which doesn't recognize my t...

Refund Shipping Costs

Hi all, I bought a refurbished monitor from a very reputable seller on 20th January and they provided 1 year warranty. Within 3 weeks the monitor started to show issues and I contacted seller, which told me I could get refund or contact manufacturer....

Sold item offered partial refund, stuck in limbo

Hi all,i sold an item and it needed a battery (watch) and I offered $25 back. They accepted the refund offer and now when I go through eBay it says there was a problem with the payment and to go to PayPal, when I go to PayPal it says I need to go to ...

Late Shipment Defects

I'm not sure if I've read the announcements wrong but I have a late shipping defect that I just got this week and I was under the impression that we would not be penalized for late shipping? Can anyone provide any clarification? Thanks

Buyer opened a return by mistake, won't close, and eBay customer service is closed - now what?

The buyer admitted within the messages that they had erred, yet won't close the return. eBay is holding my $75 and there are no customer service people because of this virus mess - what option do I have to get my funds released?

Complain against Ebay for Import Tax issue

Hello I buy item from under order number 14-04692-96943 with below payment details : Subtotal USD 154.95ShippingUSD 48.70Import charges USD 75.77Total USD 279.42 Now shipment is arrived but local customs charged another Import TAX to my shipment, dis...

my item sold but has shipping cost mistake

my item sold but has shipping cost mistake., It is a significant difference I would have to come out of pocket to complete this transaction. I messaged buyer and explained but got no response. Any advice?

Trying to return SNAD; seller sends a picture of an address instead of return shipping label

I purchased an item that was twice described by the seller a certain way (both in the item title, and again in an answer to a question posed by me), and the item does not match the description. I asked to return the item. The seller agrees, but then ...

Resolved! Canada Post Refuses to ship to 60+ Countries

First off, the Canadian forum sucks. .com forum is the best. Anyway I mailed out a parcel last week to find out today Canada Post is refusing to ship to 60+ countries. & The Parcell I mailed out Canada Post is now holding on to as they refuse to ship...