Shipping

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No return policy causing problems.

In the past several months I have had 2 incidents where I shipped an item in perfect condition and the buyer claimed the item was damaged or had a serious flaw. In both instances, I had a no return policy on the item. I'm wondering if some people are...

Combined shipping not working

I am new to doing combined shipping. I made my rules for the combined shipping calculated and its saved. When I go to check my items and add 2 to a cart it still is charging full price for each item. I have the rule set to subtract off 10 ounces for ...

Screwed On Shipping

I always weigh and measure the items I'm selling. I just sold something and the buyer paid about $10 for shipping. I let Ebay calculate the shipping costs. Now when I go to ship the item, it is costing me over $20. This is crazy. When I went to buy t...

Has anyone had problems with the new shipping label system specifically having to down load the labe

I have had to down load all of the shipping labels first before being able to print them which has cause me on more than one occasion to mail out multiple items to one person and none to another. Is anyone else experiencing this problem? I have calle...

Exorbitant shipping

I noticed that some sellers of the disposable face masks are charging more than $100 for shipping of 2-3 masks. That is thievery. I understand it is up to the buyer whether they want to pay that but doesn't eBay intervene at some point?

sellers who dont live up to what ebay says.

There are sellers who make reason after reason why you cant get a refund poor job sellers.

Complaint

Hi guys, can someone help me? I need some email address where can I send a complaint. I talked to some representatives but nobody wants to provide me with an actual email address. I had a bad experience with eBay. I sold NINTENDO with accessories and...

Refund Not working

I am trying to refund someone and every time I try it says there was a problem. It has been 2 days.

Resolved! Question about inaccurate images on seller's product

Hi all! Recently I bought a plush from a seller, and I believe the image that was provided for the item was not an accurate image for the item. You can tell the two items are not the same product. The colour and size is correct but I can tell the ima...

How Do Sellers Make a Profit with FedEx Shipping Charges?

I recently purchased a 2 disc DVD/Blu-Ray set that includes the case and sleeve for $3.99 plus tax with free shipping. The seller mailed the package out less than 16 hrs later. I checked the tracking and it's being sent Fedex Home Delivery. I was sho...

returns

Is it fair for a seller to get a return against him on the Service Metrics, when i have did everything i can do , sent return shipping label, buyer didn't return part but still i get a hit on my service metrics table, nothing was wrong with part, but...

Where’s the seller protection?!

I’m so angry! eBay just let me be scammed. Took the buyers side. This buyer was FULL of it! Tried to come up with every reason possible to say I didn’t describe item correctly. Even went as far as saying my mannequin was deceiving 臘‍ The buyer claim...

Returning to Sender?

I sold an item and sent it out already but it turns out that the buyer's PO Box number is wrong on the shipping address therefore it is returning back to me. What can I do to resolve this issue? Am I allowed to get a refund back for the label? I real...

Boxes and Materials for Shipping - piggybacking on The Dollar Store thread

Someone in The Dollar Store thread asked the OP if they needed to buy a box to ship the item they purchased DS for resale. That reminded me that it may be a good time to repeat a topic I posted long ago about obtaining boxes and packing material. Tak...

Resolved! Local pick up item- buyer issues

I have an item that has sold, it’s a local pick up item only. After the sale the person is asking that I call a person they work with to arrange a pick up date and time. I have messaged this person several times and asked for a date and time and cont...