Shipping
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Forum Posts

Can I return this item?

I bought an Iphone 8 plus from a seller and after christmas she decided she didn't want it. The ebay auction is listing a 30 day return policy, however he is not in the text of his auction. It says the following towards the bottom of the listing. 30 ...

FedEx hands parcel off to USPS for delivery

I sent a parcel by FedEx with an adult signature required. On both the eBay site and FedEx it shows the packaged was delivered. When I go to the FedEx site to see the signature I print out proof of delivery. Status: Delivered Delivery date Dec 21 201...

User avatar by Adventurer
  • 4082 Views
  • 11 replies
  • 0 helpful

Ebay dispute global shipping program

Had a customer today open two disputes for items shipped through GSP that show as delivered. Honestly not sure why ebay even allows for this considering the item shows as delivered not only to Kansas GSP facility but also shows as delivered in buyers...

INR for direct signature required

Its been interesting reading past discussions on this topic but I am curious what the current consensus is. I bought an item recently from a 6,000+ feedback US seller for about $300 which is under the $750 seller protection requirement. Shipping was ...

Opted out of Guaranteed delivery, still on all Fast and Free listings

Our company opted out of guaranteed deliveries because of the post office not holding up to delivery dates. Weeks later even though it is opted out all of our listings that have fast and free shipping still have a guaranteed delivery date. How do we ...

Area code for tel number from Russia

In what format do you need to specify the area code for the phone number in the delivery address to Russia? 8 or +7? PayPal does not allow you to register an area code in an international format

Resolved! Global Shipping item has not been delivered to my customer - who is responsible?

An item sold through Global Shipping has an estimated delivery date of November 20th and the tracking looks like it is hung up somewhere.My customer has just messaged me - asking what to do.So what do I do?I thought that when it arrived at the Global...

User avatar by Thrill-Seeker
  • 571 Views
  • 6 replies
  • 0 helpful

Seller (and Buyer) discounted shipping costs

Interesting to see that not only one, but several other pre-owned selling sites have deeply discounted shipping labels. This means: 1. Ebay has been unable to negotiate substantial discounts2. Ebay has been pocketing the money for years I'm a buyer, ...

User avatar by Adventurer
  • 479 Views
  • 7 replies
  • 0 helpful

What is 1-day shipping with USPS?

I purchased an express 1 day shipping for my package. I put it in the mail box on saturday night. They "accepted" it on Monday. It said 1 day delivery on the label and is being shipped to the same state. Shouldn't 1 day guaranteed delivery mean it wo...

eBay Return Policy For Sellers Is Cyber Criminal

The return policy for sellers is criminal. They might as well tie both hands behind your back and hold a gun to your head and say "give me your money". The policy when a return is opened starts with freezing the Pay Pal transaction in your account. I...

User avatar by Thrill-Seeker
  • 502 Views
  • 6 replies
  • 12 helpful

Calculated Shipping Error Message: Setting It up while listing

Hi I am trying to create some listings with DVD box sets. and want to set it up so that the listings provide buyers with a choice between Media Mail and Priority Mail. However, I would like the price of shipping area to be left empty and calculated s...

I'm having trouble returning item to seller

HelloI recently bought a laptop from a buyer on Ebay. I immediately tried to cancel the order but it was denied because the seller handles everything with an automated process. The laptop finally arrived to me. I have been trying to return it but the...

Resolved! Is digital image eligible for the money back guarantee?

Hi I sold a personalized digital image to this seller.When she got it she said it was "awesome and what she wanted", a few days later she issued a refund.I tried to work around with it but she's rude, offensive and started bulling for me to give the ...