Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Fed Ex ? -or- Ebay ? attempting to profit on sellers that are shipping threw fed-ex ..

anyone that uses fed ex shipping services with ebay .. make sure you double check your monthly ebay invoice . dunno how long ive been unaware of whats been going on . so far i have caught 15 dishonest changes in the weight .that only for part of Janu...

Return Rate % questions?

Hello,eBay tracks my returns and calculates a return rate %. Who is the return rate data for? ebay or is it for my use to identify problem item categories?Will I get in trouble if the rate gets to a certain level and if so what are those level(s)? Ca...

Damaged Insured items should not be returned to seller

Recently I sold a breakable. I packed it well and I shipped priority mail which insures the item. It was shattered upon delivery. Customer refused to make a claim with post office. They told me to. I told them "Do not send item back to me or the insu...

Shipping from Europe to United States and purchasing international items during CORVID

Hey does anyone know if the United States is accepting shipments from Europe right with the CORVID situation? ie. What is going to happen if I purchase an item from Europe?

Resolved! Package Tracking Not Updating,Almost a week late

I ordered a small package on 3/8/2020,and it was shipped 2 days later. The only tracking info I have received from usps is that a tracking number was provided. It was estimated to be delivered on 3/16/2020,but now it almost a week past that. Should I...

Collect plus parcel I can’t collect it. Will I be charged

My 70 yr old mum ordered a kettle. It was supposed to be ready at collect plus. She says she hasn’t recd a collection advice. She tried to communicate with seller but the seller are saying to contact eBay. She’s been to the shop twice to collect and ...

Why Some Items Ship Through Global Shipping Program From US to Russian Federation & Some Not?

Why are some of my collectible items allowed to be sold here in the USA and shipped through the Global Shipping Program to Russian Federation & some of my collectible items do not give that option?

Requesting shipping return label from seller

i have a problem with my seller about return shipping label, until now he didn’t provide. I can’t reach out customer service representative. Hope you will help me with this.

What is going on with the eBay shipping module this afternoon??

What the h-e-ll is going on with eBay shipping this afternoon???? The option to ship Fedex ground is greyed out on a listing that should have no issues shipping fedex ground with following notation: FedEx Ground up to 108" in length and 165" in lengt...

1st Class Shipping

Is there a reason I can't ship 1st class anymore??? This would ruin my business - Who can afford to pay flat rate for 1/2 yard of fabric?!?!?

Ridiculous Buyer, Returned Modified Item.

So I have been selling on Ebay for about a year now. I've had my fair share of bad buyers, but this one tops them all. I had sold a $200 tail light to a buyer. About 15 days later, they say the leds (that we tested) are not working. That's no big dea...

Activation of eBay Guarantee Shipping

Hey! I am trying to activare the eBay Gurantantee Shipping and it does not show the option "eBay Gurantee Delivery Settings" inside "Site preferences". Any recommendation'. Thank you!

FedEx Express Saver One Rate unavailable in new shipping portal

It appears as though FedEx Express Saver One Rate shipping is no longer an option as a shipping method in eBay's new shipping portal as it was in 'classic'. I spent 30 minutes on the phone with eBay support to no avail other than to say it's just sim...

080P WIFI IP...

080P WIFI IP... () I have bought two camera from ebay since september 2019.I have not received the items yet seller told me that the optionn of refund does not work..There is a problem with the software.lat week he was on holidays.now i am not receiv...