Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

error generating label

hello - anyone having problems printing shipping labels this am? - 6/6/19 am?I have a shipment going to Puerto Rico and I keep getting that message - 'error generating label.' I was able to print other domestic labels without problem. I have to go th...

Resolved! weird shipping details

Hi, I recently bought a CPU on June 2nd of this year and noticed some things that were "off" about shipment. The seller originally created the label 5/31/20 (before I bought it), and was shipped June 1st (before I bought it) from Kentucky when the it...

No additional time for the PO to deal with lost/delayed packages?

I presently have six packages (I have premium account) now floating in the mail, with buyers all at the ready to pull the "package didn't arrive" triggers. The post office (even when you CAN get through to a person) does not have any more information...

Shipment from China

Hello!So, a long time ago pre-Covid I ordered an item from China which had a very long estimated delivery date, which I was fine with because no rush. The latest delivery date was June 4th, and obviously it is a bit past that. Should I file a dispute...

PMI to Moscow

Good morning all ... Has anybody shipped USPS Prority Intl to the Russian Federation since this pandemic started? I've got an order going to Moscow via Priority International ... I'm just wondering how bad of a delivery delay I (and my buyer) should ...

Lost an INR case and the item is still in transit

I'm a seller in Japan and sold to a buyer in the US. I sold a $150 item at the end of April and received a message from the buyer in mid May, saying he hasn't received the item. I told him that international shipping was majorly delayed due to COVID-...

Many sellers do not want to ship to Puerto Rico . Why???

Why are more and more sellers who do not want to ship to Puerto Rico? I have been a part of ebay for over 20 years and never had this problem. Every day they close the opportunities to buy for not sending to Puerto Rico. Why?I think it is discriminat...

Resolved! Bad seller! What to do?

I purchased two listings of 100 boxes each, small shipping boxes. I did my due diligence to make sure I was buying from a U.S. seller, which is my preference. Boxes arrived in a timely manner via FedEx in a big shipping box. The big shipping box was ...

Shipping 2 packages for same item

I am selling a set of glasses and the shipping is $30 to LA - $50 to NY customer is paying but if I could split the glasses and send 2 boxes they would actually save quite a bit. Is there anyway to send 2 boxes? and how do I get to print 2 labels? an...

Been almost a month and the buyer didn't get their item

So a buyer from ebay bought a small toy from my store in May and it's in her state, but there's no updates since then. She bought two other toys before and after and they got there without a problem. I can understand the outbreak is making things wor...

Shipping

I've been buying on ebay for over 25 yrs and it seems sellers saying items have shipped and providing a tracking number but not actually getting the shipment to the carrier until days, even weeks later has become commonplace. I feel that a seller sho...

CALL EBAY

ANYBODY KNOW HOW TO CALL A REAL PERSON ON EBAY?

Resolved! Item not packed well, damaged in ship, seller refuses refund

I purchased a discontinued used Ravensburger puzzle at $45 +12 ship. I sent a message kindly requesting the puzzle be shipped in a box to avoid damage to the “like new” item. It wasn’t. It was only wrapped in brown paper, nothing else at all. It arri...

What next?

So I recently sold an expensive item over $500 on eBay. Unfortunately I did not insure the item properly. I shipped the item to the buyers Verified PayPal address today and it was stuck on “out for delivery “ all day. I attempted to contact the buyer...

2019 USPS Shipping Rate Price List

After a long search , found something it will help us a bit to decided shipping rates. This is a general pricing from USPS web site. I hope this help other!