Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Item not packed well, damaged in ship, seller refuses refund

I purchased a discontinued used Ravensburger puzzle at $45 +12 ship. I sent a message kindly requesting the puzzle be shipped in a box to avoid damage to the “like new” item. It wasn’t. It was only wrapped in brown paper, nothing else at all. It arri...

What next?

So I recently sold an expensive item over $500 on eBay. Unfortunately I did not insure the item properly. I shipped the item to the buyers Verified PayPal address today and it was stuck on “out for delivery “ all day. I attempted to contact the buyer...

2019 USPS Shipping Rate Price List

After a long search , found something it will help us a bit to decided shipping rates. This is a general pricing from USPS web site. I hope this help other!

Ebay Gsp shipping information hasn't updated

The package has already cleared customs so why hasn't it shipped out yet?

Item moved from international hub to atlanta

Hi,I am experiencing what i believe is a strange item movement in the US. I am located in europe and my items usually go to the san fransisco intenational hub before being forwarded to europe. I have an item that spend one week in san fransisco. But ...

Resolved! Aggressive Seller

Hi, new to this community but just wanted opinions on where I stand. I recently purchased an anklet for my daughter-got it delivered directly to her address and within an hour of receiving and wearing it the chain broke so it was no good.I contacted ...

Seller scammed me. What do I do?

I ordered a laptop yesterday. Paid $130.66 straight out of bank and was already posted to account before shipping. It was shipped Next day FedEx and due for delivery today. It posted as out for delivery this morning, but at 2pm it changed to 'Deliver...

Resolved! No Contact From Seller After Asking For Partial Refund.

Hello everyone! Please help me out here I bought a refurbished iPhone from a seller on here they also have a legitimate website selling iPhone parts etc, anyway, received the phone no problem but the colours in the screen were dull and muted. (Like w...

Sealed Collector Magic the Gathering Item Opened and Requested Refund

Hello, I recently sold a set of Magic the Gathering items new in box and sealed. The buyer opened the items and claimed the cards are not in near mint condition (foil card bending), therefore wants a refund. You can only purchase these items on a sin...

Package didnt come in almost 2 weeks

My mom needs a textbook for school and it has not came in almost 2 weeks since purchasedHeres the tracking number 9549015259840137584531I dont know what to do since ive never been in this situation beforeI did email them and they said due to the covi...

Resolved! mailing tube 1st class package size limit?

Is there a different dimension limit for mailing tubes sent as 1st class package? I cant find any info on USPS website, 2 other sites I read had conflicting info ~one said that mailing tubes can be up to 26" for 1st class, the other said that the 22"...

Do I have to pay to return a fraudulent copy of a movie?

I purchased a DVD, which was described NIB. The DVD was homemade, and was obviously recorded from a VCR in the 80s, including some commercial snippets where they didn't get to the pause button in time. I asked the seller for a refund, but he wants it...

Shipping return label HELP

I as a seller have to send a return label but am having issues. I wanted to upload my own label using pdf but cannot figure out how to switch addresses (so the seller can send it back to me)other than going to account info and doing it that way. Whic...

Package that I did not mail, sent back to me "Return to Sender".

Ok, I don't understand what is going on here. About a month ago I received a letter from the USPS stating that a package I mailed did not have enough postage on it and that if the addressee did not agree to pay the needed postage, the package would b...

Can I ship Fedex through Ebay for something I didn't sell here?

Thought I could just go to a past sold item and print a shipping label with a different address on it like I did before, but now I get a message saying, Error creating label: Changes to the buyers address are not permitted for services paid by monthl...