Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Large Item Shipping

Hi I Am Wanting To Ship Larger Items Plant Stands and Chairs U Ship Seems To rather High In Price Any Ideas On The Best Way to Ship Larger Pieces Thanks

Ebay says that the clase is closed in my favor

Ebay says that the ebay case is already closed in my favor and expected a 3-5 day refund, but the case is pending. Ebay said that its pending because its waiting for the supervisor approval because of high value item. What does this mean? Will it cha...

USPS Priority International Missing

Beginning this week the USPS Priority International was missing from option. I ask ebay about it and the person said it was a bug. As of today, its still not fixed and I have had to ship outside ebay. Anyone else having problems?

How do I give a Partial Shipping Refund under the New Ebay Managed Payments

I have always refunded any extra shipping charges to the buyer through Paypal, but buyers don't buy through PP now.....This has Nothing to do with defects and should not be considered a demerit by Ebay.Can anyone answer this?

USPS Holiday Rate Hike

Got this today...Thought you all might want to know.... USPS has announced a temporary rate increase that will raise the price of all domestic shipping services during the upcoming holiday season.USPS is raising rates to help them cover increased cos...

In return request buyer states item is damaged but can't send pictures, any advice? +

They said they are unable to take photos on their old phone. They asked that I believe them. Well I may believe them but my USPS insurance claim probably won't. I asked if they might have any friends or relatives who can assist them with the photos f...

USPS Short Paid Fee Details

How can I found out more detail about USPS Short Paid Fee charges? I'm finding it difficult to correct my mistakes without specific direction. Also, How is it possible to be $6+ under when you're paying a flat rate shipping?! I'm interested in an ave...

Resolved! Global shipping delays

one month and half since purchase. When the ebays global shipping has become so unreliable? I will leave negative to the seller just for using such pardon me but: **bleep**ty service.

Package going Around the World in 80 Days; What are pandemic non-delivered item rules?

I have a customer in Portugal who purchased an item costing just under $200 on July 21, 2020. I got the item packaged and picked up with the outgoing mail the same morning. It arrived in Chicago on July 24, and departed Chicago on August 4. That was ...

Continued USPS Problems Your Package is being held at your request-No Not True

Today I read that if the postal carrier cannot deliver the mail that day the tracking is showing people that their package is being held at their request. People have gone out in the Pandemic to pick up their stuff which they DID NOT request to be he...

Ebay Closed My Return Before Seller had UPS pick up the box

Long story short-the seller messaged me after I purchased something to apologize saying he didn't know when he would actually have the item in stock and told me I could cancel-which I did because I needed it on a certain date. I purchased it from ano...

Resolved! Shipping address , Ship from address , Return address

I have a post office 1 mile from me and for years been dropping there.. Because of the new postmaster general and his changes to the PO, I can no longer drop there or they will be returned to me, I have to drop off my packages 5.6 miles away.. I can ...

Resolved! First class shipping delays

It seems that first class mail is taking upwards of 3 weeks sometimes to reach a buyer, even in the same state!Any other sellers experiencing problems with buyers starting cases on items not received after 5 days because EBay says there isn't a probl...

Как вернуть деньги?

Здравствуйте! Подскажите пожалуйста заказывал товары из Индии первые посылки получил все нормально. Но после коронавируса продавец уверяет что отправил но трек номер не бьется. Уже все сроки вышли прошло почти полгода. Все деньги уже не вернуть? Буду...

ebay standard intl service labels not working

A customer in Peru purchased an item and paid for the ebay standard intl shipping option which is usually fine. but when we go to print a label all we get is an error message: Failed to obtain services from carriers. Sorry, we could not find a shippi...