Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Buyer Made Lies About Condition Received

I've been selling for over 15 years on eBay (this is not my first account) and this is actually the first time I've EVER had someone want to do a return. I've always listed items honestly and accurately. The person received the item and claimed it wa...

Resolved! Buyer returned a GSP item and wants shipping cost refunded

I sold an item through the Global Shipping Program. The buyer requested a return because they just didn't want the item. I approved the return and they shipped the item back directly to me. I refunded the original amount of the transaction, but that ...

Ebay shipping labels

Ebay is changing my shipping options when going to print a label.I set just about all listings to First Class and when I go to print the label they have chosen UPS 2nd day air. Thanks for the thought but 20 shipping on 5 dollar items just wont work. ...

Directions for seller to buy and send return label to buyer?

Can someone please give me step by step instructions on how the seller can buy and send a return label to buyer?

How do you report a Rude seller

I know times are rough with the post office but I have been waiting over a month for a card I spent $40 on and the seller started by saying it’s out of their hands. When I said no I paid for a service it’s on you to figure out where my item is he the...

How do I ship a large pottery bowls that way 13 pounds cheaply

I need to sell two 15 inch diameter bowls that weigh 13 pounds combined. They will not fit in a large flat rate box. I put in the dimesions of a 24 x12 x 24 box and the weight of 13 pounds into USPS and the cheapest price that came up was 87.00. I pu...

Resolved! Buyer wants Parcel Monkey or Parcel Hero instead of GS?

I have a potential UK buyer who states he'd like to save quite a bit by using parcelmonkey or parcelhero? Says he could send me the label if I don't care to generate one? I rarely ship internationaly, but the GS program seems to have made things easi...

SHIPPING Why are we paying fee's on priority mail set rate mail prices

Why are we paying fee's on USPS PRIORITY MAIL SET RATE PACKAGES we can not change the rate to scam ebay nor lower the cost lower we can not lower the price of the item to over charge in shipping ( priority mail is pre set with their boxes ) !!!!! see...

Unconditionally return???

I have been an eBay since the year 2000, this is the first time I feel an imminent danger operation on eBay's platform as a seller platform. Here is what happened:My buyer shortly after made a request for return due to a reason "This item is twice th...

Ship from different ZIP code

I want to change the zip code I am shipping from. I don't want to update my address, just want to drop the package off at a different post office while I'm on the road. Does anybody know how to do this with new system? I can't see that option anywher...

New Shipping Labels screen this morning

the print label screen changed this morning. Some of it I love but not everything. I'm not happy about them taking away the options at top of screen USPS FEDEX or ALL. Clicking on ALL brought up everything right away. It doesnt work that way any more...

Resolved! Shipping & Insurance Advice when shipping an expensive item

I have an item that I plan to list soon that should sell for several hundred dollars....not my typical sales amount! I would be using USPS to ship. What is your advice on insurance, sending it certified mail, etc.? Thanks for sharing your experience ...

Edit shipping label slip.

Can I as a seller edit shipping label slip?Thank you very much.

Item (Funko Pop) reportedly destroyed by customs in Belgium?

I am a Funko Pop seller and I use eBay Standard International Delivery whenever I have international orders. I had sent orders to a couple of buyers in Europe by this point, but this time was different. Once the Funko Pop I sold reached the destinati...

Global Shiping Program "Restricted" Item Issue

I purchased an antique plaster & bronze sculpture from the UK which was shipped through the Global Shipping Program. Today I received a refund and was told that the item has been deemed "restricted". I do not understand how a bronze and plaster item ...