Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

How to receive a refund.

Hello!I have issued a return reuest The item has been already delivered back to the seller. It can be seen on the FedEx website. But in the return request, the parcel status is still on the way.. Please advise how to ger a refund if the seller doesn'...

glitch of the day

Here we are about 30 minutes into July 6th Eastern time. My choice of shipping days starts "tomorrow July 7th".No option to ship today July 6th. Then to add insult to injury they are showing possible delivery on the 7th.Even if shipped on the 6th it ...

Resolved! Need help with FedEx- buyer has po box

I recently sold an item for $100. Because of the size and weight of the box/package I would have to use, I offered FedEx Home Delivery as the only shipping option since it would save a buyer BIG bucks compared to USPS Priority Mail. So the buyer pays...

Buyer wants to return $550 item. Ebay says I'm under no obligation. What about paypal

So there is this buyer with over 160,000 reviews. I believe he is a "freight forwarder". I think he buys stuff on ebay and ships it to Japan. He bought a $550 item but now wants to return it, about a week after status says delivered. Ebay says I'm un...

prepaid return label

eBay did not respect their policy. seller did not want to send a prepaid return label after I bought a defect PRO Exercise Bikes. eBay ignore me after I ask them to step in.

shipping

why or how does a buyer change the shipping package other then what I sent up

Tracking

So i started shipping small items around 1 to 2 oz. the shipping cost me $1.50 to $2.00 to ship through Stamps.com. (I offer free shipping) WELL, because stamp.com doesn't offer a tracking number for these small items, I get penalized (Ebay doesn't c...

Resolved! Returns

Hi and Good Evening, I recently had 5 items listed for sale and sold one of them. The buyer sent the payment immediately. The very next day I sent it out with tracking. a few hours later after sending the item my account was hacked. Me and the buyer ...

Resolved! SNAD case...

I only started selling on eBay US this month and wow, my first proper transaction ends up as a SNAD case. (the other two were fake scam bidders who never paid) I'm cringing at this pathetic buyer of mine. I've conducted over 100 transactions with 100...

Want to return item for a refund but the item isnt in my possesion.

I want to refund an item i brought as I no longer need it, yet ebay asks me to ship the item back. As stated in the title the item isnt in my profession, any help?

Does an ebay purchased FedEx label automatically include pick up?

Hi, I recently moved to an area w/o a local FedEx drop off. When choosing FedEx as shipper I do not see a "schedule pick up" on the ship your item page. Does an eBay purchased FedEx label automatically include pick up? Is there a way to schedule a pi...

Seller drop-shipped item and didn't use listed shipping service

We ordered clippers from a seller in California, as I didn't want it to take forever shipping from the East Coast out here to Washington State. The listing did not say drop shipper (they never do, eh) but the item was sent from Pennsylvania (seems to...

USPS Shipping Labels wont print

I can get to the last page with USPS to purchaseand print . I get a blank page when I hit Print. Haveno idea what to do next. Can someone help? Thanks.

Uk stock

Hi. I’ve set filters to UK based suppliers and even though the location on the listing is London Birmingham Edinburgh etc when I look at the suppliers legal info it says they’re in China and the delivery time is 3 weeks. So they’re not based in the U...

Adding something big for shipping

So just some background, we well used production gear, I ready know it is hard or impossible to change the shipping once the buyer has paid, so some of the stuff I’m selling, while the individual pieces can be shipped in a cardboad box via UPS, I wan...