Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Updated buyer w/ tracking "Delayed in Transit" Now buyer wants refund, NOT MY FAULT

I am still a newbie at selling and knew that I would experience a nightmere buyer someday well that day has arrived. The item sold for $18.44 the buyers offer that I accepted, shouldn't have but wanted to promote sales. I update my buyers with tracki...

Buyer wants to return "Damaged Item" but pictures show item is not damaged

Hi! I'm new to refunds on eBay so apologies if something should be obvious to me. A buyer recently wanted to refund one of my items, and the description of the return says the item is damaged, but the pictures only show the box was damaged in shippin...

Shipping problems with USPS not updating history on Tracking

Any body having the same problem I have. USPS is getting lazy scanning packages. Twice this week the USPS Post Office never scanned that they receive it. Then 5 days later, still no updates on eBay, but if you go to USPS.com, all of a sudden the pack...

Helping buyers understand shipping delays and what you need to do - What a joke

So if the package is scanned on time, the buyer says it arrives on time, and its delivered by the latest date you won't get a late shipping rate. If it was scanned on time, the buyer says it arrived on time, and it arrived by the last date available,...

Buyer opened INR, package is in transit arriving late...

...so yeah, buyer on a sale that happened on 29th/shipping the 30th via USPS Priority Mail opened a INR case last night saying "So yeah was supposed to get it last week and it hasn't been delivered yet." on the case. I explained responded by saying t...

Shipping

So i dropped a package off on Monday to USPS, it is now Wednesday and on tracking it still says pre shipment and normally by now I would at least see something be updated in tracking, is this probably just because the Holidays and everything will be ...

COVID HAS HIT INDIANA VERY HARD. MASSIVE SHIPPING DELAYS.

In Indiana, COVID19 has hit us really hard lately and ALL shipping services are short on staff due to this, NOT just USPS. Mind you, they also handle millions of pieces of mail per day. I think I can say that everyone needs USPS. Indiana has the high...

UPS Insurance is useless! Don't waste your money!

Unless you use BRAND NEW, MADE IN THE UNITED STATES boxes, UPS will deny insurance damage claims! I would spend a lot more money keeping twenty different sizes of brand new boxes on hand than I could lose on the occasional damage. Unless you are sell...

Can't I cancel it after the sender creates the label?

Dec 08, 08:04Shipper created a label, UPS has not received the package yet. After the buyer made the label, I...I requested a partial refund.I wonder what to do at times like this.* The package is not currently received by the UPS.

Lost item suddenly reaches buyer; refund previously made

Sold an item and then it seemed to have gotten lost. I refunded the buyer the monies for the item. 40 days after initial drop at post office it appeared on his steps. How can I professionally ask him if he has indeed received the item and should I as...

shipping issues usps label

anyone having an issue tonight trying to printing usps label

USPS Working Great.

Okay, so USPS is losing every package, not scanning anything, delays on everything. Probably going to have to refund at least a buyer or two... My dad cannot even get his heart medicine for over two weeks, yet Amazon packages shipped in Texas get to ...

Shipping Label creation error "We were not able to take the payment."

Im trying to create shipping labels and keep getting this error, "We were not able to take the payment." What to do, I got to get my orders out asap.

Holiday shipping Chat next week

brian@ebay- Regarding this-https://community.ebay.com/t5/Selling/Community-Chat-November-4-1-00-pm-PT-Holiday-Shipping/m-p/31309456#M1659163 And this-"We’d also love to hear your thoughts and plans about what you are doing or experiencing with carrie...

Late delivery of Special Delivery packages

Sent two special delivery packages on Monday and they didn't arrive until Wednesday(today). They both had similar signatures despite them going to different parts of the country. Signature looked like it said IdX. Obviously they don't even get a sign...