Shipping

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Unconditionally return???

I have been an eBay since the year 2000, this is the first time I feel an imminent danger operation on eBay's platform as a seller platform. Here is what happened:My buyer shortly after made a request for return due to a reason "This item is twice th...

Ship from different ZIP code

I want to change the zip code I am shipping from. I don't want to update my address, just want to drop the package off at a different post office while I'm on the road. Does anybody know how to do this with new system? I can't see that option anywher...

New Shipping Labels screen this morning

the print label screen changed this morning. Some of it I love but not everything. I'm not happy about them taking away the options at top of screen USPS FEDEX or ALL. Clicking on ALL brought up everything right away. It doesnt work that way any more...

Resolved! Shipping & Insurance Advice when shipping an expensive item

I have an item that I plan to list soon that should sell for several hundred dollars....not my typical sales amount! I would be using USPS to ship. What is your advice on insurance, sending it certified mail, etc.? Thanks for sharing your experience ...

Edit shipping label slip.

Can I as a seller edit shipping label slip?Thank you very much.

Item (Funko Pop) reportedly destroyed by customs in Belgium?

I am a Funko Pop seller and I use eBay Standard International Delivery whenever I have international orders. I had sent orders to a couple of buyers in Europe by this point, but this time was different. Once the Funko Pop I sold reached the destinati...

Global Shiping Program "Restricted" Item Issue

I purchased an antique plaster & bronze sculpture from the UK which was shipped through the Global Shipping Program. Today I received a refund and was told that the item has been deemed "restricted". I do not understand how a bronze and plaster item ...

Resolved! Some Scary People Out There

Buyer opened a return item request a few days ago for a pair of new shoes that she said was the wrong size and color for school, even tho I could see from her feedback that she has purchased other shoes in the same size. Today she emails me with all ...

International buyer started return through GSP - options?

I sold an expensive scanner and an international purchaser bought it. I was thinking about canceling the transaction since I didn't want to sell internationally for fear of scam, but I saw eBay had the Global Shipping Program protection. I sent the i...

International Shipping Issue

I have had International Shipping through GSP and now with Ebay Standard International Program for some time now with no issues. I also have NO excluded countries in my settings or policies. All of a sudden, my new listings are showing excluded count...

when I encountered scammers how ebay CS handle it

Even though I am a top-rated seller I still lost much money because I encountered scammers, and eBay made the wrong, not serious decisions. Many live agents don't know the detailed policy. For example, they even don't know "Once an item has been forw...

Delayed Shipping From Canada

Good morning All !So my sales have tanked for the month of August.Could not figure out the cause.We have good listings and have close to 200 active.I happened to notice one of my listings and it states shipping is delayed ?Can ship from Canada to the...

Fed Ex (cost to seller)

When shipping with USPS customer pays higher price (and Seller get discount). With FED EX (customer and seller) pay same price. Can this be changed so SELLER can gets FED EX discount? We don't charge for shipping boxes or packing (this would sure hel...

Choice of carrier

About to print the label, and eBay have changed my preferred carrier (DPD) to UPS. No UPS near me, andI do not use them; but that is now my only option!!! Why?

Who thought it was a good idea not to be able to print a receipt for postage?

I have been put into some new (too much white space) label printing page which not only defaulted my FCP postage to Priority (good thing I saw the price was way too much before I printed it) but also has no option to print the instructions (which als...