Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Purchased “Fake” item and seller won’t accept returns

I purchased a bunch of art prints from someone and when I I got them I discovered they are not authentic. They have been just printed from the originals. The seller does not accept returns and he isn’t responding to any of my messages. I have opened ...

Please help

Hello community, I am new to high end items as a seller. I just sold an item of $1700+ to someone that I think is using a freight forwarding company address. How safe is to ship to Them? Anyone had bad experiences?I am planning to send with UpS and s...

I never received my item!!!

I purchased an item that had an estimated delivery date of December 5. On December 6, I opened a case letting eBay know that the item has not arrived. I was told to wait until December 11, before eBay would step in. On December 11, I asked Ebay to st...

USPS 2021 Price Increase Approved

PRC Approves Domestic Competitive Prices for 2021 The Postal Regulatory Commission (PRC) approved the domestic competitive price changes to take effect Jan. 24, 2021. Details here: https://pe.usps.com/resources/PriceChange/January%202021%20-%20Price%...

Hiding "In Transit, Arriving Late" status

For every buyer that messages me with the complaint of INR (at least 5 a day), I check tracking and they all say "In Transit, Arriving Late" in the USPS website. I'm sure you know tons of packages have this status on USPS currently. How come ebay is ...

NEW TRACKING DISCLAIMER

"High shipping volumes are causing some delays. Please allow extra time." They must have counted the emails sellers were getting about missing packages. And there's a big red warning dot too. Thank you eBay.

Newegg canceled item for being backordered but still selling it.

I bought an Pc case from newegg recently. They decided to cancel it and told me it was back ordered, but yet its relisted on there site for more. How is that ethically right/what can I do? None the less they have multiple other versions and wont even...

Customer asked for a Return and not a discount - HUH?

I sold a small jar of Clinique, and misread the contents as 1.7fl oz. the contents are 1 fl oz. the original price for Clinique is $59, and the bid was for $26. Customer wanted a return/refund, but I offered him a discount on the 1 fl. oz vs. sending...

tryed to return 220LB Fishing Magnet Kit Strong Neodymium Pull Force Treasure Hunt With 10M Rope

no shipping return label . it came through blank, could not print it. tried to e mail e bay, but had no response. I guess I got ripped off. no more e bay for me. JUNK

Wrong Shipping category displayed

Hi I’m a seller in this case, the item is delayed according to tracking from USPS. I believe I shipped it priority mail, on eBay in my seller shipping panel it says priority mail, when I print the label again it says priority mail, and when I goto us...

COMBINED SHIPPING

Is there a problem with "COMBINED SHIPPING" ?? I can't get it to work? The "COMBINE" link is not working? bubba

Negative Feedback due to long transit time - May have to shut down my store

As both a seller and a buyer, I have a bunch of packages stuck in transit and people are going to be asking for refunds. I cannot afford to do this. Does anyone know if eBay is going to do something to help?

HAHAHA. Ebay thinks I (or rather USPS) delivers as fast as Santa!

ONE DAY... I repeat JUST ONE DAY after this announcement from ebay (shown below) saying they are going to update ETAs for buyers to reflect the USPS delay. I just noticed the ETA given to every buyer who made purchase from me on 12/9, that they are t...

Covid-19 causing Delays In USPS packages Arriving In A Timely Manner And Buyers Wanting Refunds

I'm starting to experience some issues regarding buyers wanting refunds because their package hasn't arrived...In one case it's only been 7 days since it was shipped and the buyer has started a refund claim...I shipped the package 11/30 and I got the...

Holiday season over yet??

I am completely flipping out here.Yes, I know there are delivery delays with USPS. But shipped out back Nov 30th and still no delivery, no updates. Can't get through with USPS costumer service. All I get is "Arriving late" Needless to say the package...