Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Shipping Adjustments

We have been Ebaying for over 20 years, so weighing and measuring are routine. Regardless of the fractional measurement, always round up-I get it. We occasionally get hit with shipping adjustments resulting from gross miscalculations of shipping spec...

Any hat/baseball cap sellers here?

I sell quite a few hats/baseball caps.Currently I am shipping them in a ebay 8" X 6" X 4" box.The caps will barely fit in the box.I have to "squeeze" them in.I don't like having to do that.Does anyone else here sell caps?If so what size boxes do you ...

I had to void a scanned label, can I get a refund?

Accepted an offer, took it to the post office and it was scanned. I got home and buyer had messaged that I changed the price in her PayPal. I went back to the post office and got it back. I canceled the order, voided the label. It said it would be re...

about shipping fee

I gave the UPS Package to USPS, so the package has not been shown as delivered on eBay. I have sent two emails to the buyer, but he has not replied. Today I returned the money, can the shipping fee be refunded to me?

Fraudulent shippi g charge

I am a new seller on ebay.. Sold a small item on ebay. The usps charge was less than $10. But I was surprised to find out that they charges my account for $163. Since then I am unsuccessful to get my money back. Is that happen very often? I am desper...

Have eBay add the additional cost option for "Rigid Mail Items".

Good Morning,I have been asking for eBay to include a "Rigid Mailer" add-on to the eBay Standard Envelope Option. USPS charges an additional .46 cents for rigid mailers.All Non-Sport and Sport Card sellers that mail cards in a top loader which is mad...

Resolved! eBay Standard Envelope tracking has stopped working all together

Going as far back as the 7th not a single eBay Standard Envelope has tracked causing problems already.I am not asking for community forum members gaslighting me and trying try to explain how ESUS works. We know. 25 years on eBay. Not here for lessons...

Resolved! eBay International Shipping

Can anyone please explain to me what is the benefit of eBay's International Shipping program to a Canadian buyer ? 1. eBay sellers pay for shipping 2. eBay also charges the seller a commission on the the shipping 3. eBay also charges the buyer a ship...

Resolved! EBay international shipping

Why hasn’t my order left the international shipping hub? It’s been five days since it arrived there. Does this mean my package was stolen? I am very worried as I paid a lot of money for the books I bought . What are the chances my package was stolen ...

Resolved! Ebay International Shipping Problems

Anyone else experiencing Ebay International Shipping problems?Over a month ago, I had a customer contact me form another country saying they were trying to purchase an item, but it wasn't letting them. I looked into it and it turns out, my listing sh...

Ebay hub

The seller offers international shipping. Ebay informed me that I will get a refund because the item cannot be shipped internationally. I contacted the seller and he says that he offers international shipping and has already shipped the package. Ebay...

New Trade agreement with Eu.

New Trade agreement with Eu 2025, What are the Custom duties from Uk to Denmark?

First PIP claim for eBay Std Envelope

Looking for a bit of help here. I use eBay Standard Envelope occasionally and have my first issue with it. My situation is I sent the qualifying item and the envelope arrived, but apparently the contents were missing. I know I file a claim here: http...

eBay and/or its employees at Glendale Heights, IL, Int'l shipping hub refuse ship to Israel

Fellow sellers- I sell vintage movie posters from the 1920s-1990s. A customer bought a 1980s movie poster from me via eBay's own Global International Shipping Program. The customer is located in Israel, which is seemingly at this time on the approved...

Item I sold arrived damaged.

I shipped a guitar hero guitar and game to a buyer. The guitar arrived broken. I am of course willing to issue them a full refund and they are willing to ship it back to me. I don’t have returns turned on. I know they can still initiate a return for ...