Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Resolved! Wrong item package received through Global shipping

About 3 weeks ago I sold a set of Salt and Pepper shakers to a gentleman in the UK. The package went through DHL. The customer contacted me because the package contained two cans of tea from ohhmygoodness.com. eBay can not help me find the package on...

Issue with shipping notifications (at least on desktop view)

ebay's notification icon lets us know when an item has shipped. This part is fine. Problem: Clicking the notification link for the shipped item does not link to the item being shipped, it's just taking us to our "Purchase History" page. Would be nice...

E-BAY SHIPPING ENVELOPES TRACKING DOMESTIC

I SEE A NUMBER OF COMPLAINTS ABOUT TRACKING AND CLOSING OUT ITEMS. RECENTLY I HAVE HAD TROUBLES WITH TRYING TO GET CLOSING OUT OF ITEMS I HAVE SHIPPED. OF 128 SOLD ITEMSTHERE WERE 64 ITEMS NOT SHOWING FINAL DELIVERY OF THESE ITEMS WHICH REQUIRES ME T...

Sending the sold item later than my handling time states

Good day, Ebay-community. I have a question regarding the handling time and shipping. I've sold the item just now and AFTER that buyer contacted me saying that he won't be able to receive the package until the middle of the next week. I, personally, ...

How to Print Labels Half Page?

What is the current method to change my label preferences to print my labels on half a page of 8.5" x 11"?? I was rushing to beat the mail man and couldn't find it in the new interface that has changed too many times. Is it something I need to click ...

USPS Shipping Options Removed?

Has anyone else seen this?I offer most all of my listings for USPS Priority or USPS Parcel Select Ground. I think this gives the buyer an option when selecting a calculated shipping cost.However, I just noticed that the USPS Parcel Select Ground is a...

Resolved! Incorrect ship by date for weekend order

Dear fellow sellers, In my shipping preference, I set Monday Thru Friday as working days + cutoff at 11:00 am + 1-day handling.There was an order placed on Saturday 11ish and I noticed the Ship By date is Monday. Is this some kind of system glitch? I...

Shipping

How do I change my shipping address 

Resolved! Shipping computer monitors

How do I safely package a flat screen computer monitor for shipping? I don’t know just how susceptible one is to being jostled around. I always ship through the PO.

Duplicated Tracking Number Error

This is less an ask and more a tell in case any other sellers are searching for an answer to this situation like I was 2 hours ago. I sold two small items this morning and sent off the invoice, which my buyer promptly paid, and I then generated a shi...

User avatar by Adventurer
  • 845 Views
  • 10 replies
  • 2 helpful

Shipping name

Is There a way to change shipping name to my store name rather than have my personal info?

User avatar by Adventurer
  • 46 Views
  • 1 replies
  • 0 helpful

Resolved! Recived order that should contain 4big items but sent only 2, tracking show delivered what to do???

Hi All EbayersI got recently a order delivered, but problem is that seller should have sent 4 items but inside packing with sendingnumber was only 2 items. That also was damaged. Seller claim he sent 2 cartoons but only 1 trackingnumber is issued on ...

User avatar by Adventurer
  • 396 Views
  • 18 replies
  • 0 helpful

Shipping label shows delivered right after purchasing label

Purchased USPS Shipping label from eBay today and a few minutes later I received an INR from buyer.. Item shows it was delivered a day before the item was even purchased. Tracking shows item going to a complexly different state. I havn't even shipped...

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