Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Buyer opens Item not received...shows delivered.

Buyer opens INR two days after shipping deadline. He received it within two days of buying according to delivery info. Purchased on the March 15th, delivered 17th, and INR 19th. He is local to my area. I noticed he has made comments about refunds sel...

USPS refused to pickup.

I called for a USPS pick up. They just came and told me they have no room for it. Said they thought it was smaller. Said he would come back it a few hours after making all deliveries.

User avatar by Visionary
  • 480 Views
  • 11 replies
  • 1 helpful

Combined Shipping invoice shipping Calculator issue

I started to notice this issue earlier this year ... when you click the Calculator on the Combined shipping invoice to adjust shipping costs for customers the pop opens WITHOUT their Zip Code, only my Zip Code is pre-filled.So you have to go back, co...

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NOTICES FOR EXTRA SHIPPING DUE

I HAVE MAILED ITEMS LATELY AND THEN I RECIEVE AN EMAIL AFTER SHIPPED THAT I OWE MORE MONEY BECAUSE SERVICE ON LABEL DID NOT MATCH SERVICE USED WHICH IS ABSOLUTELY NOT TRUE AND THEY ALSO SENT ME ONE SAYING I DID NOT PUT RIGHT WEIGHT IN AND I KNOW I DI...

Resolved! Return shipping cost for a free shipping item

My understanding is that eBay will not charge you more for a shipping label than you charged the buyer for shipping if they make a claim and return the productin other words if I charge $15 for shipping the return label will not cost me more than $15...

Mailing label ripoff

eBay charged me $32 for a shipping label that included $12 of actual USPS postage. Won't be using that "service" again.

User avatar by Rising Star
  • 765 Views
  • 16 replies
  • 0 helpful

I cant change the zip code for my buyer.

A buyer asked me to change there shipping address because they moved and didn't change it in eBay. The problem is that I can change everything except the zip code. I used to be able to change this in the past. Any way to fix this or is it a bug. The ...

USPS TRACKING - WHY BOTHER?

The following happens a LOT. I'll track a shipped eBay package that's coming via USPS, and all week long I'll see something like, Sept. 23: "Your package shipped from from Elk Bottom, Indiana, we have it, and it's expected to be delivered to you in B...

Rural Sellers May Lose USPS Transit Time as of April 1st

Looks like another USPS time change, I just made it by 1.5 miles."That’s because under the USPS service standards changes, “any post office that is 50 miles or more from a Regional Processing and Distribution Center will no longer have afternoon mail...

User avatar by Guide
  • 708 Views
  • 14 replies
  • 5 helpful

Proof of USPS insurance.

Can anyone tell me how I can get proof of USPS insurance purchased here on eBay. Package was about 50 bux to ship. I paid 80 because of the insurance I purchased. specifically picked the USPS insurance and maybe that was not the best thing to do, but...

User avatar by Adventurer
  • 325 Views
  • 8 replies
  • 0 helpful

Is USPS shipping really getting this bad???

-On Monday the 24th this week I shipped a package USPS Priority Mail from PA to FL and when I got home there was a message from my customer asking if I would ship FedEx or UPS because their local Jacksonville bulk center is really slow in processing ...

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Trouble Printing Shipping Labels To Fit Paper

I just got a shipping label printer and can not get the labels printed to fit. My labels are 4x6. The labels will only print on half a page and are sideways from how they need to be. They are very tiny as well and unreadable. Anyone know how to help ...

Is global shipping down?

Trying to print a global shipping program label or morning and keep getting the same error every time. Wondering if any one else is dealing with this?

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