Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Global shipping

I sold an item to someone in France about two weeks ago. Never got paid. I wrote the buyer who said to send her an invoice as she had never received a bill. Of course Global Shipping is supposed to handle the invoices and shipping for global sales. A...

Shipping label price increase?

Has anyone noticed a price increase in shipping labels? Package which used to cost me around $20 - $25 to ship jumped up to about $40. This is for both UPS and FedEx. I'm accurate with my package dimensions and weight, so I know that's not an issue.I...

How many days do I wait to get further shipping info?

I got the initial tracking and info on the item I bought 10 days ago but haven’t seen movement since then. I don’t want a refund I want the item. Should I just keep waiting? Thanks.

Change of shipping cost once item is sold?

I'm a new seller on EBay.Has anyone noticed shipping cost changed once the item is sold and you go to print the shipping label?I double checked weight and dims of the package. The cost changed from $1.60 to $3.68 for First Class. The item is even goi...

Resolved! Concerned

Hi. I made a purchased and the sellers location was in Skir Lanka and then he change it to Vietnam. Is that posible? He doesn’t respond the messages I tried to send to cancel and I know he don’t have to cancel the item but I’m worried that I’m being ...

shipping overseas

I need help with shipping overseas. I have someone from Poland who placed a bid and will be the potential winner. I've been trying to figure out what to do. Can I block them after he or she has placed a bid. I only want to ship in the U.S. until I un...

I asked a seller if they could update info of a tracking # or speed up shipping & they canceled.

An item’s tracking number had said that it was very close to me and hadn’t moved in days and the predicted arrive date has passed a while ago as well, so I specifically chose “I want the item” when reporting that I hadn’t received it. I wasn’t lookin...

Won't print label

It won't let me buy and print label. I need to get this shipped tomorrow and it's being sh-tty. Please let me buy the label I need to ship my item.

Priority Mail Express tracking starting with 9471

Hi, I printed a USPS Priority Mail Express label and the tracking# starts with 9471 ? Is this normal?

ebay sucks / no seller support or protection

A buyer had "buyer's remorse" and wanted to return a large expensive item. I told the buyer they could return it if (1) they returned the item at their expense and did not get refunded the original $39.95 shippinmg charge, and (2) they returned the i...

Refund

I cannot get any assistance. I purchased an item and returned it. It was easy, received the shipping labels and dropped it off. I never received my refund so contacted eBay. They said they didn't show the items were returned. I provided shipping rece...

Item not received

I've been reading up in the blogs that if a seller ship's a package and is marked as delivered buy the shipper and I go to retrieve it and it's not there then it's just to bad for the buyer (me). so I'm still disputing this with seller and ebay, but ...

Item Not Received claim, eBay sides with buyer

I sold an item a few weeks back for $719 (free shipping). I shipped the item out via FedEx. Bought the label through eBay, tracking was uploaded. A few days later it shows as delivered. A few days after that buyer opens an INR claim saying she never ...

Usps shipping labels

Need to access classic site to enable quick ebay printing of shipping labels. I think my old expired credit card is the problem.

Item shows it was delivered... 4 days before I purchased it.

So I bought an item from an eBay member with a 97.3 % approval rating and only 3 non-positive reviews. They have been a member since 2018. I research the store and did not see any negative reviews. So, as I have since 2008, I purchased the item. It w...