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Forum Posts
Resolved! MAILING PRICES GOING UP AGAIN SHAME ON U.S.P.S.
It is such a shame how U.S.P.S. keep raising prices. And steady the tax payer is giving them billions every year. They are determined to kill on line trade. And out source many items not worth the cost it takes to mail them. I am glad do not have man...
Can't get return label to be printed
Hallo all,I am in the procedure returning a product. The seller agreed to refund, I also got a message from Ebay and a ticket.But there is no option that I print the seller's label, because there isn't one.The item is return as not working.What shoul...
Return question
Buyer asked to return an item on January 6th (he changed his mind) , and we immediately accepted, the buyer was given January 22nd deadline to ship the item back (ridicules and absurd time frame that allows the buyer to continue RENTING for free the ...
Need advice with usps shipping showing different zip code
Hi there, I was wondering if I can get an advice with the problem I'm facing. So I sold a phone and I shipped it through USPS Priority mail on 1/16/2021 to FL, and the item arrived on 1/19/2021. Here's the confusing part, the delivered zip code shows...
Resolved! Combining several won auction items to save shipping
I have been dealing with a customer who wants to save on shipping by combining items. Which I do if the items are won within a 5 day period, before Ebay opens an unpaid item case on them. However this customer is under the impression that I hold on t...
Resolved! USPS left package in the rain - do I still refund? File a claim with USPS? Appreciate your advice.
Hello friends - Buyer left this message after initiating a return:BUYER"S MESSAGE:"I m sorry to say that the package was left out in the rain by the delivery person - only 12 footsteps from my door! The envelope is soaked and even though the book was...
Buyer complaining about slow shipping times
I have a buyer who purchased a $2.99 book and had it shipped media mail. Media mail is notoriously slow even without all the COVID delays. He messaged me this morning and wants a refund for the item being late even though it has not arrived yet. The ...
International purchased item returned with no reason or contact from buyer
I sold a monitor to a buyer in Spain in 9/2020. Received it back last week with no explanation or contact from buyer. Is there a place where I would be charged for the shipping back to me and am I required to refund at this point?
Buyer wants a return
Hello! Please help me with my situation. I sold an item to the buyer, dispatched it on time. It was delivered on 22/01/2021. Then the buyer contacted me about damaged lego box. He provided a few photos and demanded an immidiate full refund for the it...
No returns buyer wants to return
Sold a item and I have no returns sent item out today then seen the message from buyer when i got back."I got the wrong size I would like to return this item. Sorry for my mistake."Do I have to accept item back? and if I do how should I proceed if sh...
Resolved! Shipping costs
Just tried to purchase shipping for a customer. It's going USPS ground and she paid per the calculator within the auction. It was $14.95. I go to purchase and the shipping is like $65. I went to paypal and it's telling me the same thing. This item is...
I wrongly closed a case of undelivered product and seller did not deliver money
Good morning, I bought a cell phone, the delivery agency took a long time to deliver the product. I decide to open a case for undelivered product. The seller offered to refund my money. But by mistake I closed the case, the product never reached me.N...
Seller sent me fake Apple Airpods Pro
Hello ebay friends, I have bought 6 Apple Airpods Pro on ebay, and it turns out that the seller has sent me the 6 FAKE earphones, all of which have the same serial number for all devices, I have already opened a case for a partial refund of $ 170 for...
Shipping boxes
Anybody else receive factory 2nds shipping boxes from eBay supplier?I have now received 3 cases of eBay branded 8x6x4 boxes where all 3 cases are out of square or really messed up where the one corner is glued.Basically wasted my eBay coupon. Tried c...
Can someone please explain eBay International Standard Delivery shipping option?
Due to not being able to print with stamps.com (which is my cheapest source for International postage), I have printed my one item on eBay's site. There were two choices for Germany, 8oz:eBay International Standard delivery $12.00 (which prints a lab...
