Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Shipping item originally marked for pickup

Sold an item originally meant for local pickup.I explicitly stated it was damaged and the buyer knows. Stated in description I will will ship it across USA if buyer is willing to pay extra and shipping, because originally didn't want to deal with the...

Resolved! Kids Book Set w/ Tote Bag..Media Mail

Does anyone know if it would be okay to send a kids book set that comes with its own matching fabric book tote through Media Mail? Or do I need to send the tote separately? Thanks!

Shipping

Has anyone had problems with the USPS policy on broken/damaged items. You used to file an online claim and download a picture of the damaged item..not any more you have to wait to receive a letter (which is also sent to the buyer) telling them they h...

I paid for shipping that the customer also paid for

Hello everyone,I sold an item yesterday, the buyer paid for shipping, however I innocently thought I could go to the post office, pay the shipping myself and I would get the money back, however it seems the price of the shipping will not be added to ...

Change shipping info

I purchased an item from a company on eBay and I forgot to update my new address before purchasing. Now ,for some reason I'm being made to jump through hoops when I did contact him before it was shipped. HELP

Possible scam

I just sold a fairly high-dollar item (over $700). The winning bidder paid promptly but is now asking me to ship to a different address. I realize that we're not supposed to do that (I already told them I was only going to ship to the PayPal confirme...

Is this a possible scam? Need advice.

As some background, I bought a used graphics card for my PC off a seller (who has good reviews and is a long time user). When they shipped my package out, the tracking information stated that my address is invalid and now they need to return it to th...

Resolved! paypal shipping labels

Need some help. I had a web address that took me directly to paypal shipping but my hard drive died and I no longer have that address. The only one I can find is the multi label printing but that does not let me print international labels. Does anybo...

Fitbit Charge HR- Lithium battery?

Hi- I have a Fitbit Charge HR that I'm going to put on ebay. I know there are rules regarding Lithium batteries. I have no idea what they are and I'd like to know how I'm going to need to label this when I go to ship it. Any suggestions?

Combined shipping

I sold two items to the same buyer to be shipped to the same address and eBay is handling as two separate transactions with two separate shipping charges. Why it does not combine shipping. It's supposed to go to Canada and shipping is expensive.

Ayuda

Necesito ayuda con la compra de un reloj, después de dos meses el vendedor me informa que tengo que pagar un adicional por impuestos de ingreso a Chile, me mando un link que me disecciono a un sitio oscuro. como le pido ayuda a EBay para resolver est...

Using Ebay Calculator + Fed Ex, where does it show that I paid for signature delivery and liability?

I am trying to find out where to look on ebay to locate the fact that I paid Fed Ex using the EBAY calculator extra monies for signature delivery and for insuring an item for its full value. It was an expensive item and decided to add those additiona...

Global shipping

I sold an item to someone in France about two weeks ago. Never got paid. I wrote the buyer who said to send her an invoice as she had never received a bill. Of course Global Shipping is supposed to handle the invoices and shipping for global sales. A...

Shipping label price increase?

Has anyone noticed a price increase in shipping labels? Package which used to cost me around $20 - $25 to ship jumped up to about $40. This is for both UPS and FedEx. I'm accurate with my package dimensions and weight, so I know that's not an issue.I...

How many days do I wait to get further shipping info?

I got the initial tracking and info on the item I bought 10 days ago but haven’t seen movement since then. I don’t want a refund I want the item. Should I just keep waiting? Thanks.