I sold a $800 item to a buyer on April 16th and I shipped it out with
signature confirmation and it was delivered few days later. On June
16th, he filed a payment dispute with the reason that "The buyer did not
recognize the transaction". I immediate...
Buyer wanted to return the item back to me after 30 days which I denied
and now I got a charge back claim. Buyer said the item was defective and
that it doesn't match the item description. As evidence to challenge the
dispute, I had the pictures of t...
Thank you for your input! I really appreciate it! In my case, the
buyer's address was provided by ebay and the item was shipped to that
exact address. The dispute team has all information. I actually called
ebay CS twice this morning. In both cases t...
Thank you for the information! I see that the first link you gave
describes the kind of seller protections ebay offers for managed
payments sellers: When a buyer reports that they don't recognize the
transaction:You have provided proof of delivery, w...
This is a "did not recognize the transaction" with different words and
different spelling, which eBay does not cover.Are they not the same
thing? If they recognized the transaction then it would be imperative
that they won't authorize it, correct? So...
Just want to know if I have any legal options here. As the result, the
fund is being frozen by ebay for 2 weeks, I am start facing financial
problems, like I really need the money in order pay my rent. I never
thought a single sale would have such a ...
