Shipping

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Resolved! Return reason changed after creating it

So initially, I tried to create a return for an order that was obviously a counterfeit product which was listed as genuine. The eBay app on my iPhone 12 Pro sucks, as I am absolutely unable to scroll down and click “doesn’t seem authentic” and was fo...

eBay fees

Hey guys! I am sure this has already been discussed, but I have not been able to find a thread on it). I am so upset with eBay and their continued plight to relieve sellers of their hard earned money. Every time I turn around, they have increased the...

Buyer says didn't get item though tracking says delivered

My buyer sent two messages saying they didn't get the item and it was supposed to be delivered today. (I didn't get either message til 4 hours later due to eBay's delay in forwarding to email.) Anyway I checked the tracking and the package was delive...

Ebay

How does one email customer service for eBay or if that doesn't exist do they have a phone number to call. I paid for 2 day priority Mail and it took two weeks. I want to be reimbursed. Ebay is the worst on this planet as far as I'm concerned. The po...

Resolved! Shipping Drone Batteries w/o original box, alone?

I google the question and get something from 2014 saying I need contracts and the like. I see these batteries being sold all the time. Are people just not declaring they are shipping a used, Lithium battery for a drone? Thanks in advance for any info...

negative feedback by situation beyond sellers control

So someone purchased something from me and it was a breakable item. Once it ships I usually don't track it unless I hear from the buyer asking where it is. This particular item I never received a message from the buyer. The item many weeks later (3) ...

Moving Shipping Payments from PayPal to Managed Account

How do I move paying for my shipping from PayPal to my Managed Account?

Shipping calculator - using "eBay rates"

When I look at the shipping calculator to check on eBay rates for FedEx it says "Select eBay rates if you're going to print your shipping labels directly on eBay and be eligible for special eBay FedEx discounts". But for UPS is says "Select eBay rate...

Resolved! Cheapest way to ship a book overseas

Hello, a potential buyer in Australia contacted me to ask if there was a cheaper way to ship the book than the option I've offered (USPS First Class Mail International Parcel). She's willing to wait months if it can be done cheaper. The option I offe...

New format SUCKS !!!!

I used to pop back and forth from searching and reading the boards, both to buy and if someone asked about a certain thing. No you can't get back to eBay without opening another window. Search both on the boards and eBay have become a struggle. Hell ...

fed ex

pay attention to your fed ex charges! We have been shipping for years on Ebay. Now with managed payments you can see the individual charges. we shipped several items less than a pound and fed ex jacked them to two pounds (same dimensions) and doubled...

Resolved! Buyer wants a return but won't open a return claim

I sold a Samsung 970 Evo 1TB ssd. The buyer sent me a message stating that they ordered it under the impression that it was a 970 Pro when it isn't. I thanked them for their honesty and said they need to open a return so I can approve it that way it'...

Shipping costs changed after sale

I bought an item on eBay that was very large (1/30/2021). The seller set it up so it was to be shipped via USPS. After the sale and attempting to ship, the buyer was told by USPS that they would not ship the item, that it was too large. He then went ...

Misleading Shipping Costs!

I feel taken advantaged of by Ebay for using FedEx estimated shipping. Ebay listed the shipping methods and costs for USPS, UPS, and FedEx. FedEx was the cheapest at $53. However, I was charged $80, $27 more than the estimate. My second choice was US...

shipping labels

The option to print the packing slip on the same page as the shipping label no longer exists in Ebay. When I print my shipping labels, I am packing my items in a room where my printer is not. It is much easier to weigh my packages and package them, t...