Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Help, what are this tracking status mean?

Well, was the item returned to the seller??? Or it was rejected???Please help. China Post tracking : May 15, 2021 10:40am Item Presented to Customs Jinan <<<(What does this mean?) May 15, 2021 5:40am Departure from Regional Sorting Center Jinan May 1...

ebay forced return

I listed a macbook and stated twice in the description that the unit is missing the battery and adapter, and the buyer opened a SNAD case He listed his reason as "item is missing the adapter and battery" ebay phone support is telling me to accept the...

USPS is not updating tracking status

Has anyone else ever had this problem?USPS is not updating in their system that they have delivered a package of mine, which was priority mail.This is holding up $450 of mine from an auction, where the buyer already received the item!

Resolved! Pick list

Hello everyone,I was wondering if anyone saw the *print pick list tab* NOT the down load one.I used it one time and it was brilliant, Now though it seems to have disappeared and I feel sad lolit was a really useful feature to print off then go pick m...

Never received my shipping return costs

With the help of eBay customer service I was able to make photos of the garment and an identical garment I also have. Seller's garment was faulty. The seller told me to put the garment back in the original package and mark it refused and return it fo...

Resolved! Where are my shipping reimbursement payments?

I recently switched from PayPal to managed payments through my bank. I've continued paying for shipping through Paypal with my own money, but Ebay is not reimbursing me for paying through my PayPal for the customer's shipping label. This is losing me...

defective item

I purchased an item yet the seller does not accept returns. Is there anything I can do?

First time using Fedex got question

So after made my label for fedex i notice that was not bill for the label but got stuck with Billed after use with fedex. Does any one know what that mean by " Billed after use " still looking for fedex charge in my management payments but cant find ...

Item Removed and already paid for.

I bought a tool kit on Ebay for $39.21 Ebay sent a message stating "We had to cancel your recent order" The money was still removed from my account and never returned to me. I have no record of the item purchase on my Ebay account now to even file a ...

Resolved! Combined shipping – only one item shows delivered?

I recently had a buyer who purchased two BIN/IPR items from me. Each had their own First Class shipping fee. By mutual agreement, since the combined First Class mailing was close to what Priority Mail would have cost, we agreed that I would combine t...

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Invalid Ship to error won’t allow fix

When I go to print the shipping label I get a pop up error that says “city of To address is not valid” and when I hit Ok it opens the window that should allow the edit of the address but the pop up window recurs over and over and I’m unable to print ...

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