Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Returned item from custom

Hello i have a problem , i seled item a golden watch ,buyer is from France ,i send him watch last month , item was packaged as valuable insurance letter.Mail reach France custom called frcdg roissy international , and they just turned mail back witho...

User avatar by Rising Star
  • 158 Views
  • 0 replies
  • 0 helpful

Scams?

I recently purchased an item and received a UPS tracking number from the seller. The item was supposedly delivered yesterday, but nothing showed up. Oddly, I also received a refund from the seller BEFORE the item was supposedly delivered, and then re...

User avatar by Explorer
  • 170 Views
  • 2 replies
  • 0 helpful

Drop Shipping

Hello,I have read through the forum and haven't seen any solid answers. I am using a drop shipping service from Sweden that ensures items to be delivered worldwide in 5-7 days. The question is: Do I place their address as the shipper and return addre...

Shipping

I asked a question, it disappeared. The new eBay I guess. Screening? Question: I have an overseas buyer who purchased an expensive item but doesn't want me to ship until Monday, I got a notice in red to ship by Friday. How can I avoid having an issue...

Return shipping

Is it right that the seller sold me a part for my car and said it would fit my car but doesn’t not even close but I have to pay for shipping out of my refund? It was the sellers mistake not mine

Ebay didn’t pay me for shipping

I’ve sold an item for 150, shipping was calculated at 23$. I went to UPS and sent the item, paid 25$, whatever, decided close enough. Ebay paid me 147.70$. Deducted 30 cent fee and did not pay money for shipping. What do i do?

User avatar by Pathfinder
  • 1000 Views
  • 6 replies
  • 1 helpful

Posting to EU

Hi Has anyone else had issues posting to Germany. Italy and other EU countries since 1 July? I have had 5 items returned from Germany marked with pink CN15 label as insufficient CN22 customs label and/or CN15(c) as refused at export. Have also had 3 ...

error with buyers address

i tried to print the shipping label and a box popped up saying there is errors in buyers shipping address and wants me to change it. i dont know what the issues are with someone elses address, it wont let me do anything without changing it. then warn...

User avatar by Adventurer
  • 322 Views
  • 1 replies
  • 0 helpful

Small fee attached to shipping charge?

After starting up here again a few weeks ago I finally got my first payment to my bank account.I'm seeing an unknown charge with each shipping charge?The items sold for $200, they paid me $160 after holding the payment until delivery confirmation, th...

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