Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Item not received

Wish to contact a seller by phone on a $300.00 item I haven't received. Where would I retrieve this? Thank you

Charging fees from Shipping Cost

As a seller, I feel it is unfair on the part of eBay to charge fees from the shipping cost of an item. This is because, the shipping cost is solely for shipping and not part of the seller's income. Please address this, because it is getting me upset.

Purchase history - eBay saves space on hdd ?

Why does eBay delete my purchase history after 3 years ? Are there still services in our time that save space on the server ? I need a history for tax deductions. I am extremely upset with the service provided. It's a shame.

seller didin't respondg

hi,I won tablet in ebay auction on 25th may and I made full payment to the seller . The estimated delivery time is 22 jun 2021 . but still my order is not shipped . I try to contract the seller . many time I send msg but no response . while I try to ...

eBay Standard Envelope WITH Letter-Track.com

Since half of my orders sent with eBay Standard Envelope do not ever update to 'DELIVERED' - I'm about to try out the free trail of Letter-Track.com "USPS Informed Visibility Mail Tracking for Online Sellers".Has anyone tried using both 'eBay Standar...

Resolved! Shipping Label

I had a buyer who wanted to email me a pre-paid UPS label and just pay for the item. How do I know if the label is legitimate and has anyone had this happen? Is so, what did you do? Thank you.

Resolved! Unable to ship a book media mail... in the book catagory?

Dug around through some posts and saw a lot of complaints about users trying to sell items that were books in other categories, which prevented them from using media mail shipping. In my case, I am trying to list a lot of craft books in the book cate...

User avatar by Adventurer
  • 262 Views
  • 2 replies
  • 0 helpful

Item hasn't received yet

Ordered a teddy bear, my items hasn't arrived for 2 months and I'm still waiting for it, he took my money but haven't delivered my item.

User avatar by Enthusiast
  • 216 Views
  • 2 replies
  • 0 helpful

Resolved! Shipping issue question - possible scam

Hi, (this is my first ever forum post here, bear with me haha) I won bidding for an expensive item on the 14th of June, for which I paid immediately. Seller had a 3-business day shipping term, so on the 17th I asked them when are they going to ship? ...

Where's First class shipping as a choice?

First class shipping is not an option again. Ebay had it fixed and now it is not an option again. Please look into this and keep this an option for those who ship "smalls". Not fair to charge a buyer more than they need.

Partial refund

I want to combine shipping for different items. Not sure how to do that first off... Secondly I told a customer I would issue a partial refund for shipping since he ordered 2 different items.. How do I do that?

The label print screen does not open.

Since yesterday, the label print screen does not open.The screen to press the print button with a preview of the label does not open.This is not a PC or printer problem.I've tried both on Mac and Windows.Am I the only one experiencing this?

User avatar by Adventurer
  • 1246 Views
  • 23 replies
  • 5 helpful
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