eBay

Package is suppose to weigh 63lbs, seller shipped a 3lb package. Seller won't respond.

I purchased a water distiller for 800.00 which is half the price other sellers are asking. The product is suppose to weigh 63lbs, but UPS says the seller is only requesting 3lb shipping label. The seller wont respond and the seller has NO other trans...

Shipping Costs Different on Mobile Phones

Does anyone else have issues with shipping costs showing west coast shipping prices on a mobile device when you are on the east coast? But when you click on the item, the right shipping cost is listed. I follow several eBay sellers and they have the ...

USPS Retail Ground and Parcel Post

Can I buy and print USPS Retail Ground or Parcel Post shipping labels on Ebay?When I first started selling, I could. Then late last year, neither were an option. I could select either as the shipping method when creating a listing but, once the item ...

Shipping Calculator Issues

I’ve noticed an issue with my eBay listings, and it looks like it may be on the eBay side. I list an item and put in the dimensions and the weight, in this case it’s a small item that weighs 1 pound. EBay say USPS First Class mail with a cost of x. N...

long delivery window

hi all, can someone guide on how to specify long delivery window? its a pre order and will be released and shipped in september, so i need to configure 3 months period?Also, how to make the handling time 30 days? thanks for the help

Does eBay evaluate shipping address of First Class Letters?

brian@ebay In today's Weekly Discussion with eBay Staff Brian said:My understanding is that we verify addresses during the label printing flow. If there is an issue then cancelling the sale (like you did) is the appropriate process to follow. Does th...

trying to get shipping rate

trying to get rate to invoice but you cannot get rate unless customer paid tried of surprises when i go to ship between ebays % charge an just a high rate of postage have had to cancel sale or take a loss just to much of loss . trying to get best rat...

Best method to appeal USPS shipping label cost adjustment? Experiences?

Hello, I shipped a small leaf blower from NY to OK last week. I purchased a 4lb 0oz label (paying the 3-4lb rate) via USPS Priority Mail as this was cheaper then FedEx Home or UPS ground for a 17 x 12 x 7 box. The cost I was charged through eBay labe...

Selling

hi I need selling department phone number 

after voiding a label how do i return to print another lable

WTH? The 'ship your order' page is TOTALLY messed up!

OK, I'm not a newbie. Been on eBay since it was AuctionWeb. So I'm not imagining problems. Last month I sold an item with no problems and mailed it with eBay's postage and label printing - worked as well as ever. Yesterday I sold an item the packagin...

ORDER FROM EBAY THAT I HAVE NOT RECEIVED IT UNTIL NOW

Hello from Uruguay ! my name is Andrea and in June 2020, I made an order for circular needles, and unfortunately, I have not received them yet. I am very disappointed with Ebay as I have been trying to contact the seller with no success. That´s why I...

FEDEX local pick up

i had a customer ask to use fedex the other day. why the customer needed fedex is a whole other story. so i packed and printed a label. i click on setup pickup. it went to fed ex website, i entered my account info. for some reason when i went to ad i...