Seller Tools

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Inventory and accounting tools

Does ebay have a tool or program that they offer to do inventory and accounting, if so how much and how to find it? Or if not, what do most resellers use as a beginner to get started to list inventory and also do accounting for this type business? I ...

How do I see full history of offers sent? Once the buyer counters, the original offer can't be seen

How do I see the full history of offers? If I send an offer, I know I can see that in the 'Offers Sent' tab. But once a buyer counters, I have no idea what the original sent offer was. How and where can i see this information?

Resolved! creating a package with multiple items showing total package cost only

Buyer has requested package of several items and wants total package cost only.

RE: Gobs of Garbage HTML in Description after Multiple Edits of Some Listings

In response to this post and @stuff4divas tag on the ask a mentor forum: https://community.ebay.com/t5/Ask-a-Mentor/Gobs-of-Garbage-HTML-in-Description-after-Mulitple-Edits-of-Some/m-p/34643433#M738922 @siliconsam wrote:Perhaps this has been covered....

Resolved! Unable to edit return policy to seller-paid shipping

Experts, Today I tried to edit my return policy to seller-paid return shipping. I brought up the policy by doing "Edit" on the business policy page, changed the pulldown, and hit save. It came back with a big red banner that said that the new policy ...

Changing your eBay Store URL

This link is the best ( for those who already have the new store front) https://cgi6.ebay.com/ws/eBayISAPI.dll?StoreMgmtEditDetails&isPopup=1&StoreMgmtEditDetails As of 12/28/2021, It will get you to the right screen as long as you are logged in so y...

Resolved! Can't leave a buyer feedback.......yet

A buyer from August 13 left me feedback today or maybe yesterday. I don't see a "blue" button to leave them feedback. I can leave feedback for an item from August 19 that has not even been received yet so this implies that feedback is not based on ho...

NEW EARNINGS REPORT

Love the new earnings report. Nice to see actual net per item! The only thing missing, which would be very helpful at tax time, is the SKU column where many of us note the COGs. Actually, having a field where we could enter COGs and have that automat...

Issues with .CSV New Listing Upload Template

I have studied this template, tried several times and failed; luckily someone reached out to me and gave me what I honestly could only assume was basically the "Bible" or instruction manual with every bit of information on it that you could imagine. ...

Change listing with variations into their own single listing

I have a listing that has a lot of variations. Is there any way to convert each variation into its own listing without having to manually create a new listing for each one? Thank you

Resolved! the summary disappeared

Hellothe summary disappearedexampleSearch Summary $10,375.87 Buy It Now $29.31 With bids or reserve metI don't see it on my page anymore, how can I restore it?I had gotten used to seeing that, now they removed it and I don't understand why.thank you

VIDEO UPLOADS PROBLEM

EBAY NEEDS TO GET THERE ACT TOGETHER, CALLED THEM SEVERAL TIMES AND GOT THE RUN AROUND ON THE VIDEO FUNCTIONS, WHATS UP WITH THAT???

Reimbursement

I had to refund a buyer because the standard ebay package was lost. USPS will not honor tracking or insurance because it is an ebay-purchased label. I cannot find anywhere on the ebay site to file a claim to ebay as a seller. Does anyone know how a s...

Seller report with Transaction date AND Time

I'd like to drill down a time of day when my customers are most active. So, I've exported various CSV files of my sold items from eBay's seller hub. While I can see date information in these CSVs, I cannot seem to find a timestamp. I can see the date...

It's 2024 and you still can't share a video in eBay messages

It feels like the eBay messaging system is stuck in 2004. The ability to share videos in messages would solve so many problems whether genuine issues or scammers.You have someone say the item doesn't work, simple, you ask them for video evidence. End...