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Buyer wants to return item after it's been paid because they received the size that was listed

I have a buyer who misread the size on the item, recieved the correct item, as it is listed, and wants to return it. They have initiated a return label on their own and are saying they are sending it out, but then I will have no way to refund them if...

Where do I find what I paid for a return shipping label?

I offer free returns, paid by the seller, and have had several during the past quarter. I've run and downloaded the transaction report, the file exchange report, and some other one, plus have looked in my shipping labels, returns, etc. , but I cannot...

Offsite search shows ended listings and not live listings

I don't know if this is a bug or a cash grab, but offsite ads includes ended listings and these will show up sometimes before active listings.

i cannot view or make promoted listings!!

i am an above standard seller and whenever i click on campaigns it doesnt allow me to it just puts me back onto dashboard pls help

someone explain to me how much is the tax fee?

What your buyer paidItem subtotalUS $150.00PostageUS $10.00VAT*US $33.60Order total**US $193.60What you earned Order totalUS $193.60eBay collected from buyerVAT-US $33.60Selling costsTransaction fees-US $28.57Other feesUS $5.00Order earningsUS $136.4...

"Failed to process" template upload

I'm decently experienced in bulk template uploads via csv. Most of my templates upload just fine, but I've recently attempted a bulk upload for Men's Clothing -> Coats & Jackets and the upload "fails to process" with a completely blank results file. ...

Resolved! Is it possible to set Promoted Listings via the bulk upload tool?

The only way I have found to bulk edit Promoted Listings is through the bulk editor in Seller Hub, however when uploading a lot of listings, this can be very repetitive and cumbersome. It would be great to be able to set this in the CSV file so it's ...

Does ebay authenticate your brand name items before you sell?

Hello! I'm new to selling, well it's been many moons since I last sold on ebay. I recently posted a Michael Kors item which I had authenticated through them directly. I do have some other brand name items I'd like to sell. Does ebay have a service th...

Me again- Newbie having combined shipping issues

Hello! I posted the other day about having issues with combined shipping. I never knew about it until a customer emailed me asking if I offered it. So I've been messing around with it for two days. It seems like no matter the options I select making ...

Resolved! Font size & type not what I'm picking in description area. Workaround?

I guess the update broke something last night. I have a template that I put in all my listings. It's Arial 14pt. When I add the actual description above the template info, it's always smaller but looks like the same font. Previously, I'd just highlig...

Error code 37 HELP - Never seen before on eBay questions. "external product.type" Check API Document

Hello , this is what my cvs looks like. I have been manipulating it the past couple of days because I keep receiving the same error code 37. can you please help me figure out how to fix this so I can bulk upload my template correctly? Thanks *Action(...

Not getting orders

I have fresh account on usa details also have item in bulk but not getting orders

Digital Camera Won't Stop Charging. What Is Wrong?

I use a Nikon Coolpix point and shoot camera to list items and I plug it into my laptop to charge the battery. Just recently when I plugged it in it would not stop charging after around seven hours. The light on it kept blinking so I just pressed the...

Auctions on Seller Hub Disappeared

Why did my Auction status disappear from my Seller Hub listing section? I would like it back.

my e-mail address

Dear friends, I strongly request that you use only this address. I have never given another. And I consider your willfulness as an interference in my private life.