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eBay cannot find tracking information and is not paying me for an item I sold.

I'm new to selling on eBay. I had shipped a My Little Pony figure to someone and the tracking number that I was provided (through another source) did not pop up. They said they got the figure, but ebay is not saying it was delivered.

Wrong shipping info displayed in Preview when creating a listing

I am trying to create a new listing. I fill out the form and select "free shipping". When I display the preview, it shows "calculate" for shipping and a bunch of grayed-out boxes to the left of that. I've tried several combinations of selections, but...

NEW SELLER HUB ACTIVE LISTINGS too complicated

I have active auctions and BIN listings. When I wanted to look at AUCTIONS in active listings page I just had to:1 - Hover over UPPER LISTINGS DROPDOWN - Click AUCTIONS2 - Click SEARCHAll in same area, easy and fast. Now I need to1 - Look for ALL FIL...

Combined shipping

We charge a flat rate for shipping our items. If we have a customer who purchased multiple pieces and they would like to combine shipping to save $ what would be the best way to reimburse them through Ebay if they have already been charged shipping o...

Research Prices Tool not displaying accurate shipping information

The "Research Prices" tool on the "Manage active listings" page is displaying some listings as charging $0.00 when they are charging for shipping (see attached pictures of a random example).Item shows shipping as $0.00Shipping is actually a calculate...

Bulk File Upload Problem

I use several spreadsheet bulk file exchanges. All are automated processes. All but one work as they should. The exception a the Price-Qty upload format used to close listings when items have sold outside of eBay, which had been flakey but now has ce...

Ad Fee General charge for returning customers

Is it normal for ebay to charge the Ad Fee for returning customers?

Resolved! How to bulk end select eBay listings.

I've searched for an answer with no luck. What am I missing?

Need Help Adding Tracking Content in a Lost Item Case

Hi!My customer didn't receive her bracelet. I'm trying to add the tracking number, postal service, date delivered etc. to the case. I keep trying in my seller tools and it continues to say "something went wrong, please try later". I've tried numerous...

Old listings placement after "Time Away"?

Hi all!I needed to use Time Away feature for 18 days and was wondering about peoples experiences.How soon should my old listings go back to their original-ish spots?For example, one of my listings was always in top 3 for a pretty common search. Will ...

Resolved! How to add Store Category column to File Exchange category template to add items

I'm adding new products to inventry bulk throught XLSX file upload.This template contain not all needed colums. As example I was needed to add Country column because we located in Ukraine and eBay rejected my file. Also I was needed to add MPN column...

SELLER STORES ARE A DISASTER!

PLEASE GET RID OF SELLER STORES AND GO BACK TO CLASSIC DISPLAY PAGES! Seller stores force buyers to navigate according to how each seller categorizes his wares. Almost always the categories cannot be broken down beyond their general title. This force...

unbeantwortete Reklamation

Sehr geehrte Damen und Herren,Reklamation:Pumpe funktionierte vom Februar 24 bis gestern ohne Probleme.Aktuell läuft der Motor. Die Pumpe bringt aber kein Wasser mehr.Brunnen ist voll. Habe zum Test geborgte Gartenpumpe angeschlossen.Diese bringt ohn...

Can't access "sent messages"

I'm trying to reply to a message from a prospective buyer. I sent them one in reply to theirs which shows in my Ebay messages. I sent them two more and can not see sent messages. I went back to classic view and can now see "sent" on the left menu for...

Confusion Over Shipping Labels

Hello,I have been selling items for a small boutique and I have not purchased any shipping labels but rather the unite price of the item and P&P has been sent to the boutique owner as the combined total paid by Ebay. I am now being accused by the own...