Returns

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USPS DAMAGED MY SOLD ITEM IN SHIPPING ebay does not have a customer service dept anymore so help any

they wont let a human talk to me at ebay customer recieved item the box got crushed by USPS there is no one to ask questions now except an automated text service Any one have a solution for this

I check my return status I see u close the case item was delivered to seller on 20/23/21

Resolved! Does a message about a return count as a return request?

We received a message from buyer on 10/23 stating they had an issue with their item and wanted to send it back. Their 30 day return policy expired on 10/25 - they sent a formal return request on 10/26 and we declined the return and then told them tha...

what would u do as a seller if a buyer want to return a product after nearly two years!

As a seller of auto parts, we have always set up a 2-year warranty.However, recently we found that some buyers claimed that the product had quality problems after 1 year and 11 months of use. I personally feel that buyers take advantage of the 2-year...

Seller won't refund my money - claims their Paypal account is frozen

I need some advice here. I ordered and paid (through Paypal) for an expensive item back in December 2020, and contacted the seller (I was told that due to Covid-19, there would be several months delay in manufacturing and shipping). As of last week, ...

Buyer wants to cancle their order.

So the buy wants to cancel their order and when I approve the cancle it says I can't and need to add a payment and don't have enough credits. So am I being charged for them canceling. I'm a little confused.

I just wanted my money back

I can never order from you guys again I ordered something for $17 and pay for shipping and handling and this does not fit my needs and try to return it and y'all talking about $12 to ship it back how does that work never again delete y'all can keep t...

return

hi...i order this ITEM ID 165080705685 and ORDER NUMBER: 15-07692-65807 for my son but it doesn't fit the pants is to small and i would like to return that item ...i need an address from the seller.....please.....thanks....Arlene Martin

Resolved! Need some clarification on selling used CD's ?

HI,I recently sold some used CD's on Ebay, I never advertised them as Mint Condition, I did advertising them as Used buy VG condition, Before I shipped the CD's I tested all the tracks and they all played perfectly on my CD player. The buyer recently...

Resolved! Seller refunded me before I could print a shipping label

I needed to return an item that was defective, and the seller graciously accepted and then refunded my money almost immediately. However, the effect was that I didn't have an opportunity to print out the Ebay shipping label. I know he should have wai...

Returns not accepted by seller

Seller says returns are not accepted and I receive an item that I don't like for any reasonable reason does the Ebay guarantee apply?

Resolved! Wrong parcel received from GSC in Erlanger, KY

I received wrong parcel from ebay on october 20, 2021. I am living in Norway, but I received a parcel with destination Japan. The mixup, must have happened at the Global Shipping Center in Erlanger.It is two different sellers of the mixed parcels, so...

In this situation buyer received item damaged but is keeping the item should I refund shipping cost

A 5 dollar item with 5 dollar shipping cost. I have the option to pay for a return shipping label. Or just immediately refund buyer. And they keep the item. I choose refund now. I can then choose the option original shipping refund it or don't. I'm g...

Fake product

I bought a fake thinking it was real with a eBay money back guarantee and now I'm sick with it cause I wasn't sighted in when I bought it now I can't find out how to get a refund

Resolved! Refunded for purchase but not shipping for broken item.

I bought an item. The item arrived broken in the box. I asked or a refund and how to ship item back without cost to me. They refunded my purchase, but not my shipping, which was more than the item itself. the response I received was the following bel...