Returns

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Resolved! Seller refunded me before I could print a shipping label

I needed to return an item that was defective, and the seller graciously accepted and then refunded my money almost immediately. However, the effect was that I didn't have an opportunity to print out the Ebay shipping label. I know he should have wai...

Returns not accepted by seller

Seller says returns are not accepted and I receive an item that I don't like for any reasonable reason does the Ebay guarantee apply?

Resolved! Wrong parcel received from GSC in Erlanger, KY

I received wrong parcel from ebay on october 20, 2021. I am living in Norway, but I received a parcel with destination Japan. The mixup, must have happened at the Global Shipping Center in Erlanger.It is two different sellers of the mixed parcels, so...

In this situation buyer received item damaged but is keeping the item should I refund shipping cost

A 5 dollar item with 5 dollar shipping cost. I have the option to pay for a return shipping label. Or just immediately refund buyer. And they keep the item. I choose refund now. I can then choose the option original shipping refund it or don't. I'm g...

Fake product

I bought a fake thinking it was real with a eBay money back guarantee and now I'm sick with it cause I wasn't sighted in when I bought it now I can't find out how to get a refund

Resolved! Refunded for purchase but not shipping for broken item.

I bought an item. The item arrived broken in the box. I asked or a refund and how to ship item back without cost to me. They refunded my purchase, but not my shipping, which was more than the item itself. the response I received was the following bel...

Counterfeit items

I was told by eBay that counterfeit items were not to be returned to the seller. EBay customer service told me in my case that they wanted the fakes so eBay could turn them over to JBL. I was told to start a return. Now the seller approved the return...

no order history on an item I received and want to return

order 01-07740-76162

new to ebay selling - buyer wants to return on non-returnedable item

kind of ran into problem and wasnt sure what to do. I listed 3 items on ebay. All 3 items had 3 days handling time & they were non-returnedable because i didn't wanted to handle it returns TimeLine:oct 19 - buyer paid for 3 items. so 1 order has 3 it...

Return Issues as a buyer

Hi So basically, I bought two "new" magazines from one seller. The seller sent me two ripped and torn magazines, so I contacted the buyer and let them know. Two days later they sent me a refund of $2.50 for the two items I paid $11 total for includin...

buying unlock laptop

Bait & Switch

I purchased a Garmin 7" GPS (as advertised on EBAY.) The GPS I received was not a GARMIN!! I received a Meditek GPS piece of JUNK at a cost of $105.00. Elsewhere !! that Meditek can be purchased for $39.00. When I order a GARMIN, I expect to receive ...

Questionable return

Got a return request this morning for a ring stating delivery was late ,they just got it and it does not fit. Also said they do not think the stone is real. Well, I checked tracking and it was delivered on Sept 30 so this is 11 days later, I listed t...

Resolved! Requested Cancellation on Order

Hello everyone, I had a seller decline my cancellation. I cancelled the order in under a minute, 5 days ago. I realized that the item in question was not the correct model. The seller declined my cancellation almost 5 days later, yesterday. I then as...

Processing A Return

I unfortunately had to request a return for an item I bought. Opened a case and it asked me to ship it back and gave me a label to print. I did so and the package has been delivered but the system keeps telling me to provide tracking information BUT ...