Returns

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I have evidence a buyer is trying a fraudulent return but ebay approved the return

Hello, 20 year ebay user and seller never had a problem. I had a really bad feeling when a buyer created an account the day before they won the auction for a VR add on item I was selling. The buyer opened a return immediately after receiving the item...

Do we have any say in approving returns?

I've been using ebay for 20 years and I used to have a full time job of selling used cameras on ebay for the largest camera store in LA. But that was back in the day, when we had to handle customers and returns on our own. I just recently sold an ite...

Buyer Refund Not Per my Preferences

I have a 30 day return policy, and my preferences are very clear. If the item is damaged or not as pictured. I had a buyer on a very expensive item file a return after 27 days, Saying the item was nothing wrong with it, He was getting one like it for...

Resolved! NEGATIVE FEEDBACK

How is it that a dishonest lying buyer used and misused the ebay return policy (and always does ebay stand behind the buyer) by stating that item not as described even when it did and ebay made me take the item back?They left me a negative feedback, ...

What stops buyers from misusing returns when there is "Changed my mind" and "Found a better price"?

I find those reasons to be extremely disrespectful. I thought buyer's remorse wasn't covered and how exactly does one validate the claim that they "found a better price". I think it is nonsense because they need to do their due diligence, if anything...

Question put to me from seller

I put in a return have to product will not work for my application. I received an email from the seller asking me to drop the claim, keep the product and they would refund me my money. Is this customary? I do not feel comfortable dropping a claim or ...

item 165189950136

This is two fender skirts for rv the number on the fenders 12780 which were supposed to be 76 1/2 inches but what they sent was 72inches Ineed to retun the 72 inches and get the 76 1/2 inches

refund

ok on AUGUST 26 a seller charged my card for something I never ordered Ebay says they issued me a refund on AUGUST28 to a card that was shut down immediately by my bank and my bank is saying they never recieved the refund and told me to give ebay the...

Resolved! No refund help

Hi I recently purchased an item from the a seller and after a few days of trying to track the package noticed that USPS hadn't received the package ..so I queried with the seller and he told me that the item was apparently "lost" even before he got i...

Ebays Policy's

Selling anything on Ebay no matter what you say Ebay will not stand by you as a Seller the customers are always right in ebays eyes its just not right who will stand for the seller not ebay so if you want just go ahead and buy anything from everyone ...

can't print shipping label for return item that was emailed to me by ebay

can't print shipping label that was sent to me by ebay

return

Do I have options if I gave a refund and the buyer is not communicating with me? No item returned.

returns

Do I have options if I gave a refund and the buyer is not communicating with me? No item returned.

how do i find were my refund is

i got notice the amount below was deposted in my payment visa its not there -$184.63 Dec 20 at 11:29 AM

Resolved! When I Refund a Customer for an Item, Why am I not getting any of eBay's Fees Back??

When I Refund a Customer for an Item, Why am I not getting any of eBay's fees refunded back to me?? I'm a Canadian and I've always sold on eBay.com. When we were allowed to use Paypal, Paypal ALWAYS refunded a portion of the fees based on the amount ...