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free.deal
Thrill-Seeker
Community Member since ‎10-08-2011
‎01-03-2024

User Statistics

  • 88 Posts
  • 3 Solutions
  • 63 Helpful Votes Given
  • 104 Helpful Votes Received

User Activity

Partial refund on returns

09-07-2023
Today I have a customer opened a return request. I sold a brand new laptop to him 2 weeks ago. He used the reason "not as described" as the return reason but in details he says "the list description shows it is a 2-in-1 laptop but I want a laptop". I...

Customer Service Issue

10-25-2021
I had a return recently due to buyer's remorse (the buyer said he need money and doesn't want the item) and so I approved it. The returned item was delivered last Tuesday(10/19), so I had 2 day window to inspect the item and refund before ebay can st...

eBay refunded the buyer without any reason!

08-17-2021
I sold an item to a buyer in Los Angeles and it was delivered yesterday. This morning when I checked my emails I found that a return request was opened at 3:07AM; then it was escalated as a case at 3:22AM; then case closed with refund to the buyer at...
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