I bought $600 eBay gift cards at my local grocery store recently but
when I tried to use them, I notice there are only 9 numbers instead of
13 numbers on each card. I contacted eBay but after the investigation,
customer service refused help saying th...
Today I have a customer opened a return request. I sold a brand new
laptop to him 2 weeks ago. He used the reason "not as described" as the
return reason but in details he says "the list description shows it is a
2-in-1 laptop but I want a laptop". I...
I had a return recently due to buyer's remorse (the buyer said he need
money and doesn't want the item) and so I approved it. The returned item
was delivered last Tuesday(10/19), so I had 2 day window to inspect the
item and refund before ebay can st...
I sold an item to a buyer in Los Angeles and it was delivered yesterday.
This morning when I checked my emails I found that a return request was
opened at 3:07AM; then it was escalated as a case at 3:22AM; then case
closed with refund to the buyer at...
My experience is that if the returned package doesn't get delivered by
expected delivery date for certain amount of time (7 days?), the system
will assume the package is delivered, and buyer can ask eBay to step in
to force refund and seller will get...
It is a common scam and many incidents have been reported here. Please
search on this forum to see how other people deal with it. Some people
recommend to contact eBay on facebook or twitter to see if they allow
you to sign an affidavit and reimburse...
My experience is that eBay only issues the one-time courtesy money out
of their pocket with this affidavit for first time victim (buyer always
got the money back). If you got scammed again, it will be extremely
difficult for eBay to reimburse you no ...
I had a similar issue years ago. The shipping location was Miami. The
buyer opened a case at 4AM Eastern Time claiming he received an empty
box. The package was scheduled to be delivered on that day, too. The
actual delivery time was 1PM on that day....
