Returns
Discuss how to manage returns with fellow sellers
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Return to seller which eBay is not standing behind

I purchased an item on eBay and the seller sent it to me via Amazon. I looked it up the product on Amazon and it was over $4.50 less. I contacted the seller on eBay and asked for an adjustment. No response. I received a return label with no address o...

Resolved! Ebay sent USPS return label for an oversized package that needs to go Fedex or UPS

This is sooo annoying! After 25 years and at least 3000 transactions both buying and selling I should have known better than to by an 8x10 rug on Ebay. Seller shipped it via Fedex Ground. The rug is positively hideous. Color doesn't even resemble the...

refunding

I sold an item that should have been removed from my listing. The buyer is happy to accept a refund however, when I'm trying to authorise this, ebay is asking for me to add a card to my account. The buyer paid through ebay rather than paypal yet I ca...

User avatar by Explorer
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RedLine Fat Blast

I purchased this by mistake and would like to return the item also I purchased the item I wanted only to find out it ten dollars cheaper. all of this was done on my Ebay site. I jumped though all their hoops and was not able to find out how to return...

Refunds

I don't understand why as a customer,that we have to wait until a buyer receive a faulty product that they sent you in the first place, before you as buyer can receive a full refund. Some of these vendors are dishonest and play games with people abou...

returning an item

I was shipped an incorrect item (massively incorrect). After first being accused of getting what I ordered the seller agreed to a return and sent me prepaid shipping info for UPS. I immediately sent it but did'nt realize until receiving an email from...

User avatar by Not applicable
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Contacting ebay??

So i get a email from eBay regarding a return i sent back saying i didn't do. But you cant respond to them from this email . So i go through all of the options they give, looking for one that allows me to talk directly to eBay with no luck . How do i...

RETURN - Item Not As Described

I had to send an item back because it did not look anything like the photos. I contacted the seller beforehand and told him I was not pleased with it because he used a stock photo that didn't look like what he was selling. I used ebays form and picke...

Buyer returns

I sold a third party authenticated item and the seller wanted to return it because my FREE GIFT was a repro of a $500,000 coin! Ebay authorized the return. They sent me an email stating the buyer had trouble with the label THEY sent and I should take...

Returns

I bought some replacement office chair castors in November last year and by December one of the castors lost a wheel.Despite sending the seller a message, including photos, I was offer a refund for one castor.I pointed out that I cannot use the chair...

INAD

I had both my post removed because of a unfair eBay refund policy. Be aware that a buyer can open a INAD for any reason. eBay will grant refund no matter what at the seller expense. Thank you

User avatar by Adventurer
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Resolved! Am I wrong about eBay returns?

Sep 28 I sold an item on eBay. Right away the buyer sent 3 messages trying to get me to lower the shipping charges. I didn't.Oct. 17 He tells me that the item was damaged and wanted me to send a 50% refund to settle. I told him to return for a FULL r...

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