Returns

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dancingdandlions

i gave her my card info and she charged me 43$and trurnred arounrd and sold it on ebay when we were on offer up it is huda beauty makeup brushes with a greenbag and eyeshaddow is there anything we can do about this!!!!!!!!!!!

Seller sent me different shoes than what they listed

https://www.ebay.com/itm/Size-7-Air-Jordan-4-Red-Thunder-/284726443454?mkcid=16&mkevt=1&_trksid=p2349624.m2548.l6249&mkrid=711-127632-2357-0 So I purchased sneakers from a seller with authenticity guarantee and it was final sale. The seller listed w...

unable to return items bought on ebay which are wrong

every time I buy auto parts on ebay they are the wrong parts. Then it takes an act of god to return it . This is the second time I have got burned buy ebay. I will never use ebay again. You burned me twice it wont happen again

Refunded the seller by mistake without receiving the item

Hello:I have sold an expensive photo camera .The buyer had contacted me in less then a month and stated about a defect and requested a partial refund.I had accepted the return, but due to inexperience in a handling of returns I had reimbursed the buy...

I shipped wrong item

I mistakenly shipped the wrong item to a Buyer. Have asked the Buyer several times to please return the item and have given them a free return label but they won't communicate with me and I haven't received the item back. What can I do?

Sellers should be treated better

I just had a distasteful experience with a terrible buyer and it just seems like sellers are not getting enough respect from Ebay. The buyer seems to get the benefit of any doubt in a situation. I was exonerated I thought after a return claim based o...

eBay is raving about three fake return disputes from a fraudulent buyer. Three different verdicts

About a month ago a buyer (who is also an experienced seller in my same category ..............) buys three items and they are all shipped after painstaking checks and related quality and presence control label applied to the package with a single sh...

Financial institution dispute for $1000. Looking for advice!

Recently sold a high dollar item and the instant it was received the buyer opened a dispute through their financial institution(Paypal). I am only given 2 options. One is to challenge the dispute, where I can add one picture proving the item was as d...

Can't refund buyer, Dispute opened and i accepted but ebay has done nothing.

I sold an item on Feb 5th 2022. but could not ship so i tried to cancel the sell, but ebay would not allow it.I tried to refund the buyer but ebay said the funds were on hold and that i needed to add payment options.So the buyer opened a dispute and ...

seller gets refunded AND keeps item in dispute?? how is this possible?!?

Hi All, I've been on eBay for 22 years, I have 100% positive feedback - most of that selling used car parts, so that's quite a feat. Recently I sold somebody a pre-tested amplifier for a Saab, of which I've sold over 300 in the past 4 or 5 years with...

Which listing generates the most returns

Hey,So I'm looking into lowering my return rate but I have many listings and many returns. I'm trying to find out which listing is getting the most returns, is there a way to do that? Is there a report or something that shows which items that sold ha...

Resolved! Return may not be forthcoming

I wrote to the community a few weeks back about experiencing my first return request for a low priced item that I sold to someone who decided they didn't want it. It was a brand new item in original packaging. This was a "buyer pays shipping" and "bu...

Resolved! When did eBay stop providing labels for Returns?

Not that I get many returns, but I've had a few lately where eBay no longer is providing the label to the buyer. Now I have the options to:1) Buy the label myself: (somewhere... somehow...) no assistance in doing this.2) 'Confirm I sent the label' Uh...

Return

I want to do a return, but I need to choose an item on eBay. The major problem is that they don't show me that item i bought and i can't sent it back.

Extremely short notice bid cancelation request

Had the winning bidder of one of my auctions message me less than 2 hours before auction end requesting a bid cancelation. Was hoping they’d just get bid sniped but they didn’t. Item had 32 bids total. This buyer was 10 of them. So he was bidding the...