eBay

PLEASE explain this to me. Sellers are absolutely hung out to dry and robbed. Ebay does NOTHING!!!

I as a Top Rated seller sell an item on eBay. I ship this item within 24 hours of purchase. Immediately after shipping my item to they buyer, I receive a message saying that they received the item and that it did not work, even though it was CLEARLY ...

Selling at a loss over 2 inches

I sold a luggage set in excellent condition for $35. After shipping and tax the buyer paid about $100. They opened a return request stating that it was not as described. She messaged me saying that it was 21" high, and I put in my description the dim...

False claim that item doesn't match description or photos

I sold a keyboard, and the buyer is asking for a return with a false INAD claim because they were under the impression that it was an ANSI keyboard when it's an ISO keyboard, but nowhere in the listing did I ever mention it was an ANSI keyboard. How ...

Buyer refused delivery? — help?

I have been selling on eBay for a long time and this is a first for me. Today I received a pretty beat up package in the mail. The label has written on it “refused” on it. What is covered under seller protection? Ironically I have had no word or anyt...

Shipping fees

I made a purchase and paid for shipping. The seller sent the wrong part. Have to send the part back to get refund but seller wants to deduct shipping from my refund . why should I have to pay shipping again for his mistake ??

refund

Ebay is a fraud and does not stand by it's refund policy. I have been waiting on a refund since March for a phone I returned to seller but have not received the funds yet.

return request

I need to make a return request on an item I received

Refund

I send to the seller ,they do not reply back to me , thats why I;m do this ,to get my refund ,they got it back on June 13 th ,I hope eBay can help me !

customer service

How do you contact EBAY with a live person. I got the chat assistant to go through the first 2 times. I was asked to call back after the 14th of July and now it seems blocked and won't let me get to the chat assistant. Anyone know how to contact thes...

nit picking customer

So i bought this nice fishing reel which was a quantum smoke s3 pt paid over 200.00 for it myself , well i didn't need it found something better so i sold it on here for 168.00 well when i had it there was not one thing wrong with it , i took it out ...

returns the seller has to eat the original shipping cost on any return correct?

Returning an item

I am returning an item back to the seller and I packaged it back in the box it came in. It says I should give Royal Mail a QR code when Im handing them the package to be returned, which they will then use to print the return label. On the original bo...

Not sure what to make of this return request...

I did post about this one when the return request happened, but I'm not sure what to make of what's happened since. - Sold an item, delivered July 8- Return request initiated July 11, only says does not match description/photos, no further info- Inqu...

International shipping return policy is not good for sellers

I sold an antique lathe to buyer in Japan mistakenly believing the international hub program was supposed to protect sellers from frivolous returns. The buyer simply started a "not as described" case without actually having to prove that it was. In f...