Returns

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"The seller's responsible for return shipping charges, so you can ask for a return shipping label."

how do I get it shipped free to him? it says seller pays shipping back

Resolved! Do I lose money if a buyer returns an item (after I get charged my selling fee?)

Hi just a quick question, After I sell an item, I get charged with ebays selling fee (12.5%?) right? Then if a buyer wants to return and item and I give them a full refund, do I have to give them the 100% value from my pocket? So am I down 12.5%? Reg...

Return shipping fiasco

I purchased an item and made 100% sure it fitted as best as I could, through a picture, and have an email from the seller guaranteeing it fitted only to find it was incorrect when it finally turned up.The box and part packaging was damaged but not th...

busted

dose anyone else see that this is damaged seller want it to see if it is damaged pictures were not good enough and e bay stands behind the seller who favors who? 20 years on here and ebay and seller holds my money hostage

Over 23 great years, now a buyer from hell wants to return bracelet because a rhinestone fell out

I sold a genuine Sterling Art Deco bracelet a few weeks back. This person asked several questions about condition, how strong is the clasp, would I take an offer,etc. I told her it was fine, that I have worn it for years with no problems. After answe...

No return policy

Buyer ask for refund for battery it was right description but generic photo said its not like the picture. I HAVE NO RETURNS POLICY. The picture he sent for return shows a knife next to it .The battery now has 2 gash scrapes in it.from the pictue he ...

Order query

I wish to query my latest order No tracking no ??? due to not being able to access my security code. I have spoken to some one re- this. I would prefer a refund please to my Pay pal account

return

I purchase 6 sets of bin rail order #15-12485-06041. only received 3 sets I have been contact with the seller and told me the courier delivered it. Yes they delivered one box with three 3 sets only.I already installed those but stiil need the others ...

Needed help that I cannot find anywhere

I am having computer problems and cannot finish return request because I cannot add photo. Photo is not needed but how can I bypass and hit "return."

Buyer Return Item Issues

Hi,After trying to contact customer support and not getting anywhere with the chat bot or automated phone service (these help functions never connect you to a person nor do they have solutions or help in this area). I am therefore hoping for some con...

RETURN ITEM

Hi,I bought an SMA Sunny remote control on eBay from a person who lives in Australia. He sent me the item and everything was fine. Then I took it to my country to use it, but it wouldn't turn on and no matter how hard we tried, the device didn't work...

order 26-12154-54950

ITEM FAILED ON 18THJAN2024

Buyer contacting me through a different username requesting refund for damaged item

Buyer contacted me on my social media site AND through a different user name via eBay stating items were delivered damaged. Their FB page shows the same name of the person I shipped to. States they are unable to figure out how to upload damage pictur...

How to change return label?

I used a different return label and I need to change tracking number in the case! How to chat with eBay live agent to change tracking number if I havent chat button. Help me please! I cant call because not in the US now

Need some help with a return please!

Dealing with my first return as a seller and just wanted to see what my options were. The return in question is a $65 shirt that has now been shipped back to me (I had to pay shipping) however, it is not in its original condition. My original listing...