Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
eBay supports scammers!
eBay supports scammers and fraudster. I sold an item on ebay, the buyer sent me a fishy picture and story about it being damaged. I accepted the return, and got an empty envelope with an altered return label to an address that doesn't exist. eBay CS ...
Resolved! Money return
On November, 28, I made an order on eBay (I was buying a smartphone ). Due some failures on eBay side the eBay payment system rejected both of my bank cards, so I had to use PayPal. With PayPal the payment for the order was conducted, but due to PayP...
Buyer wants to return a "no returns accepted" item that was exactly as described.
I sold a sweater brand new with tags after sending an offer to a buyer. I even gave free shipping. She only paid $18, so I made next to nothing off the item. I had multiple photos of the item in the listing. The buyer messaged me a week after it was ...
Resolved! Buyer return scam help - buyer sent photo from another listing pretending to be the item received!
I sold a phone to a buyer who used an international forwarding company as the shipping address. I've sold to people like this before and had no issues but I guess trouble was bound to happen sometime. Anyway. The item was delivered and the next day t...
Can I file a claim in small claims court against eBay locally?
Or must I file in San Jose?eBay agrees to the issue between us; their withdrawal of a large sum of money from my account in the form of a returned refund from a transaction over 4 years old. Which is either the product of a hack or a system error. Th...
eBay Not helpful At All
Hello, Looks like they deleted my last post. It was calling out eBay and how they don't protect their sellers from buyers that are crooks. They will not investigate anything and will side with the buyer 100% of the time, as sellers, be careful. I hav...
Return Labels
When ebay issues the return lable - Is it sent by email.
Return Guidance
Hello all... I recently sold a brand new item...never opened and still sealed in the plastic wrap from the manufacturer. The buyer recently contacted me and said the item didn't work and wanted to return it for a full refund. Knowing the condition of...
Resolved! Buyer requested return with tracking info, now that tracking info is gone. Where to find it?
Hi, we had a buyer report a problem with an item we sold. They opened a return ticket and provided return tracking info. The next day we approved the refund. However, now we can no longer find the return tracking information anywhere. Does eBay remov...
No history of my purchase received 1 day ago from ebay, therefore I cannot return item.
Tried contacting ebay and was Texted RETURN CONTACT. tried to contact via this info. It does not exist. Prior to calling tried to enter on return page: the item name/order number/Id number. with same results, this item does not exist in any of my eBa...
Resolved! 14 day payment hold
Why is ebay holding funds so long? A buyer can receive an item and then claim not right and want to return after using? Once an item is used it loses value,
Item was sold and listed as New and Factory Sealed, Seller send me item not as described and used.
Hello, I recently bought an item from a seller. The listing showed that it was new and Factory Sealed. The photos the seller provided on the listing showed new and factory sealed. Seller also mentioned that it was new and factory sealed.This is the i...
Resolved! introduje mal la direccion de envio
Hello, good afternoon, greetings, I made a purchase 2 days ago, I entered the address wrong, I contacted the seller to change the shipping address, he tells me that it cannot be done, that I should contact you to solve it, I hope for a prompt respons...
Buyer said item was defective but then admitted nothing wrong w item; item can be resold good as new
I sold a network router to a buyer who started a return for the item as "Defective" because of a conflict. However, when I asked them to contact Netgear to confirm it is defective, they made up a story that there is no phone number (not true...a quic...
