eBay

emmadoozer2003 · 03-11-2024

I purchased a certified refurbished laptop on ebay, which comes with a free 2 year warranty through their special program. https://pages.ebay.com/refurbishedprogramwarranty/index.html I tried to make a claim with allstate on the laptop. Allstate/squa...

emmadoozer2003 · 02-27-2023

I sold a network router to a buyer who started a return for the item as "Defective" because of a conflict. However, when I asked them to contact Netgear to confirm it is defective, they made up a story that there is no phone number (not true...a quic...

emmadoozer2003 · 01-29-2020

I sold a streaming device. The buyer is requesting a refund because the manufacturer of the device no longer supports an app on the streaming device. The buyer requested a refund as "missing parts or pieces". However, he received all of the parts and...

emmadoozer2003 · 02-28-2023

So it's not a remorse return even though the buyer admitted there is nothing wrong with the item? Filing a snad (DEFECTIVE as the reason EXPLICITLY stated) and then accidentally letting it slip out that there's nothing wrong with the item leaves it o...

emmadoozer2003 · 02-28-2023

Hi. I applaud you for saying something intelligent. I am absolutely stunned at the other responses in this thread. The first thing I did last week was report the buyer for making a false claim. Unfortunately, that appears to just be a slap on the wri...

emmadoozer2003 · 02-28-2023

I think you are missing one small thing....a very important thing. When a buyer opens a money back guarantee claim because the item is defective, and then claims in the case its not defective....was the claim valid? The answer is no. You really haven...

emmadoozer2003 · 02-27-2023

ha. Can you please provide where in the snad claim policy Ebay allows for buyer's remorse returns? That's what this is. The item cant be both defective and good as new.

emmadoozer2003 · 02-27-2023

But isn't that against the policy? The policy is not "buyer's remorse". When the buyer says things like "Verizon prefers their own equipment", "can be resold as new", "going to be returned good as new", it falls outside the policy and Ebay should not...

eBay

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I purchased a certified refurbished laptop on ebay and ebay canceled the 2 year warranty

Buyer said item was defective but then admitted nothing wrong w item; item can be resold good as new

Missing parts or pieces

Re: Buyer said item was defective but then admitted nothing wrong w item; item can be resold good as

Re: Buyer said item was defective but then admitted nothing wrong w item; item can be resold good as

Re: Buyer said item was defective but then admitted nothing wrong w item; item can be resold good as

Re: Buyer said item was defective but then admitted nothing wrong w item; item can be resold good as

Re: Buyer said item was defective but then admitted nothing wrong w item; item can be resold good as